Easy to order
Easy to order. My husband has these and find them invaluable!
By truckingwidow
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
92 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elegant like Black. Minimal like Gray. We prioritise on curating and bringing premium technology to our customers with a minimal and seamless experience and embody sophistication and simplicity, offering a curated selection that complements your lifestyle.
Black&gray (blackandgray.co) has 92 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
92 approved reviews, newest moderated first
Easy to order. My husband has these and find them invaluable!
By truckingwidow
Made it very easy to sort out the problems I was experiencing.
By Taylor M.
These headsets are the best. I got one for my husband as his other one was wearing out. He wasn't too sure about how light it was. But discovered his could listen to other things other than phone calls through it. So when his broke and he had to use old set, he wanted to know where I got it. So I just ordered another one. Thanks.
By Lydia H.
Me respondieron rápido y con amabilidad y profesionalidad me resolvieron el problema.
By Antonio
The customer service is second to none! The device that I had quit working and they are replacing it, the communication is quick and very helpful. Will highly recommend this company.
By Ken
Bought a headset and purchased the extended warranty. My headset quit working emailed the company and they are sending a new headset. It was such an easy process. Great company. Thank you!!!!
By Carleen P.
Great customer service
By Megan L.
They responded to me quickly when I didn't receive my order. They promptly replaced it for me no issues and that is what I call excellent customer service!
By Sherry