Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
44 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bizrate is a trusted destination for savvy online shoppers, helping users find the best prices, deals, and product information across thousands of retailers. Our platform enables shoppers to compare products side-by-side, read customer reviews, and make informed purchase decisions—all in one place. Whether you're looking for electronics, fashion, home goods, or more, Bizrate makes online shopping faster, easier, and smarter. Explore deals and compare prices at www.bizrate.com. Contact info (United States) email [email protected] or visit www.bizrate.com.
Bizrate (bizrate.com) has 44 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 39 reviews with 1 star · Clear filters
Got an offer after checking out at a legit site, only to feel pressured to enter a bunch of personal information. Stopped right away when they asked for my credit card info and said they’d bill me monthly! A complete scam! Now I have to reckon with whoever they’re going to sell my information to and all their phishing emails.
By Arlo
Total scam don't waste time or money. You'll never get anything back!!!!!
By for your O.
Response from Bizrate· Feb 18, 2025
Bizrate Insights includes a number of ways to earn rewards - including our panel program called Bizrate Rewards. If you are having issues with your rewards account, then please contact Customer Support using our Contact Us page: https://www.bizraterewards.com/contact-us/
Cashing out points is bogus. We've been trying to redeem the points my husband has earned from doing surveys, and it keeps saying the SMS phone number is invalid. I've emailed, sent messages through the help center, and all I get back are crickets. No response, no way to fix it, no nothing. This is a gimmick and a waste of time
By Don T B.
Response from Bizrate· Feb 18, 2025
I am so sorry that you're having troubles with your Bizrate Rewards redemption. Please contact us directly and we'll be happy to help: https://www.bizraterewards.com/contact-us/
This is a scam. Do not fill out their surveys!
By Haleyy B.
Response from Bizrate· Dec 2, 2024
Thank you for reaching out. I am sorry that your experience was not as expected, but I can assure you that our surveys and rewards are legitimate. I would love to understand what happened and resolve this issue. Please email us directly using [email protected].
Bizraterewards.com is a scam. You will waste your time completing surveys to only not get any credit for them. The few you do get credit for, once you achieve the lowest 5000 point threshold to redeem reward points, it will tell you that your mobile phone number is not valid. Other reviews state the same issue, so obviously that is part of the scam. This website needs to be shutdown for fraud!
By BT
Response from Bizrate· Jan 20, 2025
BizrateRewards is a site that allows you to take surveys for points. I apologize for the issues you experienced and am happy to help. Please contact us directly using [email protected] and we will work with you to quickly resolve these issues.
Finally, finally got enough points to cash out after being denied points for surveys I completed. I was happy because I just want to get my gc and be done with this, but no, I tried to redeem my gc and it says my phone number is not valid. Odd because I have been on the phone all afternoon.
By Andrea S.
Response from Bizrate· Jan 20, 2025
We are sorry that you experienced issues with redeeming your points. Please contact us via [email protected] and we will assist in redemption.
The instructions indicate that you will receive up to a $100 reward. The reward is the selection of 4 magazines with 3 free copies and an automatic renewal with a $2 processing fee for each. So the time that I took to complete their survey, for their client’s benefit, would cost me money and a headache to cancel magazines that I don’t need. Don’t waste your time.
By Christy LaTonya F.
Response from Bizrate· Jan 20, 2025
Thank you for providing feedback and completing a Bizrate survey. Bizrate offers a variety of options to thank respondents for their time. All offers are clearly spelled out at both the start and end of the survey - and all are optional.
Claimed to be giving free magazine subscriptions then charged a “processing fee” for each with auto renewal automatic and no option to turn it off. Scammy behavior and I do not recommend.
By Jordan B.
Response from Bizrate· Oct 6, 2023
We are sorry to see that you feel this way and can assure you that the magazine offer is not a scam. You were offered a "reward value of $100" from our fulfillment partner. The offer is explained in detail at the start of the survey, again before submitting the survey and finally on the partner's offer page. The magazines are complimentary for the first term, all for just a nominal shipping or processing fee. Magazines can be canceled and the renewal option turned off at any time by calling or emailing their customer service center using the contact information provided in the order confirmation email.
