My husband has been doing your puzzles…
My husband has been doing your puzzles for over 2 or 3 years now, his favorite ones are the 500 pieces. He works on one every morning with is coffee. Thank you for your service and puzzles.
By PATRICIA S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
133 reviews
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Since 1983, Bits and Pieces has been delighting puzzle lovers of all ages with premium jigsaw puzzles and unique gifts. As one of America’s most reliable puzzle brands, we’re proud to offer affordable puzzles that are still good quality, crafted with care and creativity.
Bits & Pieces (bitsandpieces.com) has 133 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
133 approved reviews, newest moderated first
My husband has been doing your puzzles for over 2 or 3 years now, his favorite ones are the 500 pieces. He works on one every morning with is coffee. Thank you for your service and puzzles.
By PATRICIA S.
AFTER FINALLY RECEIVING ADVICE HOW TO ORDER USING PUZZLE NUMBER IN CATALONG, THE EXPERIENCE WAS QUICK AND EASY
By WILLIAM H O.
Bits and pieces always sends me catalogs with discount codes and they NEVER work
By puzzler
You promised me free shipping if I spent $ 24.99. The code did not work. I did not get free shipping. Bait and switch ! You cheated me out of $ 14.99. BAD
By Mark
I really like the total variety of puzzle scenes. They are lovely. Something for everyone.
By Arlene M.
the cart deletes items and changes unusually
By Alicia H.
I do love the puzzles you have. I just wish a picture would come with them as I am an older woman and they eyes aren't as great as they use to be. The 300 piece puzzles are perfect for my hands to handle. Thank you, Chris Vincent
By Christine V.
I thought a personal photo puzzle would be the neatest gift. But your website was so difficult to maneuver to add more personal photo puzzles. This could be so much better. I got one and it may be my last and only one. Fix this site guys. We all want more of this personal photo puzzles. RM
By Rose M.
Response from Bits & Pieces· Sep 16, 2026
Hi Rose, thank you for bringing this to our attention. We are currently experiencing a bug with the system and working to get it fixed. I hope you do try it again once it's resolved!