First time ordering
Great service and I can’t wait to get my item!!
By Samantha G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1983, Bits and Pieces has been delighting puzzle lovers of all ages with premium jigsaw puzzles and unique gifts. As one of America’s most reliable puzzle brands, we’re proud to offer affordable puzzles that are still good quality, crafted with care and creativity.
Bits & Pieces (bitsandpieces.com) has 133 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
133 approved reviews, newest moderated first
Great service and I can’t wait to get my item!!
By Samantha G.
Good quality puzzles. You are not limited by # of pieces you choose because most puzzles they have they offer in all sizes. Easy ordering and fast delivery.
By Karen T.
Puzzles and gifts come in a very timely manner. The quality of the materials purchased is high.
By MB
I just love jigsaw puzzles, and bits and pieces has an endless supply of ones to choose from. There are so many available, in fact, that I have the hardest time making up my mind which one to buy next. The puzzles always arrive in a timely fashion and in good condition, and the staff is always super friendly and helpful whenever I place an order. So glad I found bits and pieces!
By Kelly
Lots of interesting puzzles in all sorts of styles and sizes. I like picking different sizes for different people. I also like the wide variety of styles.
By Chrystal H.
The confusing thing about your website is that you have a sale on certain puzzles, however when I open the site with that puzzle, the size I want is NOT on sale at all.
By Randall Lasheila M.
I have purchased puzzles from Bits & Pieces for many years now and have always received them in perfect condition and packaged perfectly.
By DIANE F.
The variety of pictures for puzzles is wide. Something for everyone. Offering different amounts of pieces for each puzzle is good as people get more infermities. The puzzles seem easy, but the way they are cut is a healthy challenge for the brain. Puzzle pieces are easy to pick up with decrepit fingers. Pieces fit together well and come apart with a minimal amount of effort. The thickness is sturdy. Good for repeated use. In all the decades our family has bought from this company, we have never been stuck with a puzzle we purchased that is missing pieces from the box. There are lots of other puzzles, and game things which we found of good quality and we enjoyed in our leisure time. Thanks for providing reliable enjoyment. Deliveries were promp and within times stated. Tracking the package was easy also. There are many different ways to order and you can speak to people to order.
By Audrey