Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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42 reviews
BITMAIN USSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BITMAIN is the world's leading manufacturer of digital currency mining servers through its brand ANTMINER, which has long maintained a global market share and leading position in technology, serving customers across over 100 countries and regions. The company has subsidiaries in the United States, Singapore, Malaysia, Kazakhstan, and other locations.BITMAIN offers cutting-edge technology in power efficiency, providing the global blockchain network with the industry's best computational infrastructure and solutions. Since its establishment in 2013, the company has improved the overall power efficiency of its products by two magnitudes.
BITMAIN US (bitmain.us.com) has 42 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
42 approved reviews, newest moderated first
This is my second purchase from bitmain us on both occasions I've found the process of choosing made easy with the website which is easy to follow and detailed, delivery from start to delivery was around 5 days, if you need help they're a phone call away.
By Paul P.
The Antminer arrived well packaged, and apart from a small mark on the case (not from transit it looks) everything seems good. I have been too busy to set it up fully yet, but 1st impressions are that it seems like a well built mining machine.
By William M.
2 backorders, didn't let me down on both occasions. Waiting S21 now.
By Joanne G.
My backorder for s19 xp arrived yesterday. However I was disappointed that I couldn't return a incorrect psu cable without having to pay postage.
By Lou A.
A good amount of information available about your order showing the step by step and the amount of time it might take. Arrived within the expected time, overall good experience.
By Kolby C.
I returned a product which was still on the warranty. Tell me they would make a replacement or get me a gift card the original price if they didn't have in stock. After 2 weeks without any news, I called them and they told me my case was close, even if nothing was sent. I had to speak with them for over 30 minutes before they told me they would sent a gift card in the next few days. 3 weeks after this, received nothing, called them 3-4 times (they told me they would contact me by email or phone), promess me the gift card, etc. Customer service from this compagny really bad once they have your money.
By Sam O.
Bought a KDA miner from them, delivery was not as long as I expected and everything came connected well.
By Javiera V.
I have 2 orders on 10/10/2023. My orders cannot be processed but my debit card has been charged. I got refund after 2 weeks. I am disappointed.
By Hollie H.
