Started showing ads on my links without…
Started showing ads on my links without informing me. Bait and switch.
By Samuel P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
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Bitly is a leading marketing platform for link and QR Code management, enabling businesses of all sizes to see what’s working across online and offline channels. Powering more than 100 billion clicks and scans annually worldwide, Bitly makes it easy to create, share, and track short links and QR Codes, so brands can find what’s resonating and scale their reach. More than 3 million customers rely on Bitly to connect with their audiences, from global enterprises to growing businesses, including two-thirds of the Fortune 500.
Bitly (bitly.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
700 approved reviews, newest moderated first
Started showing ads on my links without informing me. Bait and switch.
By Samuel P.
They are standard scammers, tricking into credit card charges and refusing any refund.
By Secretary
Response from Bitly· Apr 15, 2026
Hello - We requested additional information from you to properly investigate your comment, but you never responded. We can only assume you meant to leave this review for another company. Bitly is an industry-leading link shortening and QR Code creation tool with advanced analytics. For nearly twenty years, we've enabled businesses of all shapes and sizes to connect with their audiences. Clearly not what you've described here.
It's fine, could improve UI experience with more modern features.
By StiNgeR I.
Good product for the stat tracking for social links but when they start putting ads on free tier seems obsolete with all the options around
By Lethalone
This is a SCAM. They put you on an annual auto-renewal, but never advise you when renewal is due and you get billed for another year automatically - with no redress. AVOID THIS QR SERVICE
By Andrew L.
Bitly est une entreprises de voleurs je m'explique .... Ils y a 9 mois je m'aperçois sur mon compte un prélèvement suspect de 35€ fais par bitly j'essaie de comprendre a quoi sa correspond et je tombe sur leurs site j'essaye par tous les moyens de joindre quelqu'un.... Impossible et quand après de veine tentative j'arrive à avoir une réponse par mail me demandant des preuves de prélèvement que j'envoie bien-sûr pour un remboursement on me demande mes identifiants ainsi que mon mot de passe que je n'est pas vu que je n'est pas créé de compte chez eux et la réponse qu'on me renvoie poliment c'est " sans les identifiants on ne peux pas vérifier si c'est bien vous " pourtant le preuve de prélèvement devrais suffire faîte fermé les entreprises fantôme comme eux est rembourser les honnêtes gens que vous volé impunément
By Dje
Mooi horloge gekocht bij vakantieveiling.nl van Alpha Sierra. Licht gewicht, draagt comfortabel. Met certificaat.
By Rachid B.
Monterzy przybyli punktualnie i bardzo sprawnie i fachowo podłączyli internet w domu . Wszystko śmiga !!!
By Jacek M.