Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitly is a leading marketing platform for link and QR Code management, enabling businesses of all sizes to see what’s working across online and offline channels. Powering more than 100 billion clicks and scans annually worldwide, Bitly makes it easy to create, share, and track short links and QR Codes, so brands can find what’s resonating and scale their reach. More than 3 million customers rely on Bitly to connect with their audiences, from global enterprises to growing businesses, including two-thirds of the Fortune 500.
Bitly (bitly.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
700 approved reviews, newest moderated first
My advice to anybody looking to integrate a link shortening service into their service offering is to avoid using Bit.ly and to source an alternative provider. Bit'ly have a very can't do attitude towards problem solving as opposed to having a can do attitude. This is very unlike most modern day tech companies. Disappointing to say the least.
By Kris
Habe éin E-Bike im Cube Store in Straubing gekauft. Super Beratung von der Geschäftsführerin Lena Lang. Nur zu empfehlen.
By Hermann S.
Business cooperation, can not find your contact information. Please private message me
By Alex
SPAM!!! Link via SMS om en pakke, jeg havde bare ikke nogen pakke på vej... Nu ser jeg også facebook-profiler, der kommenterer i et væk med link til bit.ly!!! Hvor er det usmageligt. Næsten ligeså usmageligt som ALLE de positive anmeldelser her på Trustpilot, der virker meget ens i ordlyd og roser!?!
By Mette T.
Top Services Top Laden in Albstadt Ebingen Top Fachpersonal und aktuell mega Auswahl. Weiter soooooooooo
By Fam G.
Ich habe im Cube Store Nürnberg West zwei Kathmandu Hybr. ONE 625 gekauft. (Für meine Frau und fürf mich!) Angefangen von der ersten Beratung bis zur Radlübergabe war alles perfekt. Vielen Dank insbesondere an Alexander Heinisch und Angelika Karadayi. Im Hinblick auf die Räder ist festzustellen: Ein tolles Preis-Leistungsverhältnis!!!
By Reiner J.
This used to be a good service, but like so many other firms, they have been taken over by greed and are now charging large fees for services that are free elsewhere (and which they have monetised already via tracking data). Their customer service approach also seems to involve telling customers they are wrong over and over again until they go away. Shame.
By Andy G.
Our nurse Wendy from Croydon Superdrug was amazing very friendly she put our minds at rest and gave us all the information we needed thank you so much from The Crazy Mexico gang 🤣
By Wendi K.
