Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
37 reviews
Bitlux | The Private Jet CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitlux is a U.S. private jet charter brokerage delivering runway-to-runway control, not champagne clichés. Since 2018 we’ve specialized in midsize and heavy-cabin international flights, accept 20+ cryptocurrencies in minutes, and run on proprietary software that kills third-party delays. Members choose between refundable Premier Accounts or Jet Card memberships, all backed by 24/7 ops led by real humans. Time is scarce; we treat it like precious cargo.
Bitlux | The Private Jet Company (bitluxtravel.com) has 37 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
37 approved reviews, newest moderated first
Chris is a true professional. He was able to source a plane at an extremely competitive price point with 15 hours notice flying from a foreign country into the US. When we were diverted to a nearby airport, he comped us transportation for the inconvenience. This business has a wide range of service, and Chris is top notch. I’d work with him again without hesitation.
By RN
Great last minute experience. Helped us out of a bind. Lots of moving pieces that required intervention and Kyle was great in staying in communication and making sure the experience went smooth. Wouldn’t hesitate in booking again.
By Patrick
Chris was amazing to work with! The owners of the company had an amazing trip with everything taken care of for them. Every single detail is paid attention to.
By Irina M.
Chris was amazing to work with. Everything went extremely smooth. He responds very fast and went above and beyond my expectations!!! If you want or need to fly private Chris is your guy!!! The plane was super nice and we had great pilots. I definitely want to fly again!!! Book with him you won't be sorry!!!
By Hayden S.
Chris Gannon was amazing to work with, he jumped through hoops to accommodate our last minute travel needs, will definitely rely on him and BitLux for our future charter needs.
By Adam
Highly recommend BitLux; always professional, discreet, and organized. Chris has been a pleasure to work with, and is available all hours of the day. I look forward to the numerous I will be taking in the future with BitLux.
By Sean
From the first phone inquiry this morning, Chris was pleasant, informative, polite and responsive. He found a plane within about 90 minutes. He then meet our car outside the terminal and loaded the bags onto a valet cart, and escorted us into the lounge area prior to boarding. Chris and his staff helped my wife and her mother onto the plane and then waited with me for “wheels up” before leaving the terminal. Excellent experience all around.
By Richard R.
I used Bitlux to travel to the BVI's. From the beginning speaking with both Kyle and Caio, they were both very informative of all the questions I had. Being in todays environment with Covid, I wanted to review all possibilities of things that may arise out of my control. They both were very professional in their responses and covered all basis with the travel. I shopped around before Bitlux and almost went with a company offering a King Air 350. With Bitlux, they offered a Hawker 800 which is a jet versus a propeller plane. In my view my the price difference was minimal and worth it for the faster travel time and sound from being a prop plane. Caio even came out to the plane to ensure everything was a perfect experience before taking off. My wife and friends enjoyed every minute and happy we chose the Hawker 800. I highly recommend them as it was such a streamline process from booking, payment, to their follow up.
By Rogi K.
