I THINK IS SCAME WEBSITE NOBODY ANSWER
I THINK IS SCAME WEBSITE NOBODY ANSWER
By wael M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
9 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BITHAY we are on a mission to provide premium ASIC mining hardware and expertise to experienced and future miners throughout the world while revolutionizing cryptocurrency mining on a global scale.
BITHAY® (bithay.com) has 9 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
9 approved reviews, newest moderated first
I THINK IS SCAME WEBSITE NOBODY ANSWER
By wael M.
scam! they just sent the paper
By dxchanger
Scam, no response after order. STAY AWAY!!
By Gowtham R.
They went the extra mile to help me as a first time customer and I’ll never forget that. I am very satisfied with the customer service. I was explained every step what to do to complete the full purchase without any problems or complications. I received my L7 very fast and well packed. I’ll be ordering all my mining equipment from here in the future
By Alexander S.
Response from BITHAY®· Feb 25, 2022
Thank you for shopping with Bithay, Alexander! Our team strives to provide top-notch service.
By far the best communication from any ASIC mining company. I Bought an S19j 104th, the dispatch time was fast and the Bitmain warranty is still 349 days when it arrived. They were able to answer all my questions and delivered my miner exactly to the day when they said they would. Could not have been happier to have gone with Bithay. Very Trustworthy Seller!
By Tim R.
Response from BITHAY®· Feb 25, 2022
Tim - We appreciate your business and positive review!
I had 2 very good interactions with this company earlier in the year. My orders were shipped within 2 days. I placed another order recently and they did not ship after the 2 days as stated on their website. So I contacted them on the 3rd day on their messaging service from their website. They re-assured me it would ship on that same day. reason they gave me was "Super Busy, and couldnt keep up with demand" Sure enough I did receive tracking info on the 3rd day after i placed my order. Both miners are good and most importantly the customer service from Bithay was great . I recommend them to friends and business partners.
By Martin A.
Response from BITHAY®· Feb 25, 2022
Thank you for your orders Martin! Happy Hashing!
With this company all I get is delays. I never receive my miners on Time always 1 month and up to 3 months late. I pay extra, almost $200 for shipping for a miner that supposed to arrive in November yet 2 months later I get it. If I wanted to wait the extra 2 months I would have ordered the later batch and paid a cheaper price I have had 3 power supplies that where not working and when I contact them they say send it to bitmain yet bitmain wont cover it because it was clearly used and did not come from bitmain and im told i have to cover the cost if I wanted fix. Out of all the orders I’ve made only 1 shipment i never received I contacted Bithay they said they will look into it and when DHL confirms to me I never got it and i send proof to bithay they will not respond and ignore me. They will not take responsibility for anything and always blame someone else and never help you if there's any issues.
By Robert R.
Response from BITHAY®· Jan 2, 2022
Hi Robert, Thank you for your order and we apologize for the inconvenience you have received. This is now your 6th order with our company and we appreciate your continuous support for our store. Customer satisfaction really is our top priority and we do our utmost to ensure this with all of our clients. All miners are provided to us brand new from the manufacturer and shipped directly to our clients. Unfortunately, there is not much we can do when there is a Manufacturer delay. We were fully transparent with you the whole time and provided you with emails from Bitmain directly showing you this delay. You agreed and didn’t want to cancel your order to receive a Full refund. There can be circumstances where faults can occur from the PSUs and need to be repaired under manufacturer warranty. For all these instances we provided you with full assistance on this and full repair and replacements when needed. We guarantee your satisfaction on every product we sell, and have shipped out 3 new power supplies, please check your email for tracking info. In terms of the miner which you state as "not received". We have checked the tracking for this miner with you, which shows the miner was "delivered" to your address provided. However, we are still working with you and DHL to help resolve this matter. Please call us at: 206-533-7088 or email directly at [email protected] to let us know if you have any other questions and we will get back to you right away. Kind regards, The Bithay Team
Wow! So happy with my order. Firstly I would like to thank the whole team at Bithay for helping me set up my ASIC. I was new to this and they really supported me through the whole process. My Goldshell Kadena miner is hashing away and performing better then I could have ever expected. Thank you so much for your service
By Krisha P.