Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
429 reviews
Bitcoin IRASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 403 reviews with 5 stars · Clear filters
She was very friendly and patiently walked me through the process.
By Michael
Response from Bitcoin IRA· Mar 30, 2026
We're so glad you're enjoying the BitcoinIRA experience, Michael! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
John was very professional and very helpful.
By cathy
Response from Bitcoin IRA· Mar 30, 2026
Thank you for your feedback on John's care! We appreciate you, Cathy! If you have anymore questions in the future, please don't hesitate to reach out at 877-936-7175.
I had a couple of questions about my 1099-R. When I called customer support, I was placed in a call back queue, which was very convenient for me since I did not have to keep holding for an agent. I got a call back in about half hour and Michelle Ceballos from Bitcoin IRA helped me in a courteous and efficient way. Very happy with the support I received.
By Pradeep S.
Response from Bitcoin IRA· Mar 23, 2026
Pradeep, we're so glad you enjoyed the customer service efficiency. Thanks for leaving your feedback! If you need anymore help we're just a phone call away.
Lucas Sarcona was very helpful and informative.
By DougHeist
Response from Bitcoin IRA· Mar 30, 2026
Thank you for your feedback on Lucas's care! We appreciate you, Doug! If you have anymore questions in the future, please don't hesitate to reach out at 877-936-7175.
Michelle Ceballos was very great in her support
By Joseph A.
Response from Bitcoin IRA· Mar 30, 2026
Thank you for your feedback on Michelle's care! We appreciate you, Joseph! If you have anymore questions in the future, please don't hesitate to reach out at 877-936-7175.
The best thing I ever did was sign up with Bitcoin Ira, the security of holding my future retirement is in good hands with their customer service.
By Fahrudin Frank S.
Response from Bitcoin IRA· Mar 23, 2026
Fahrudin, we're so glad you enjoyed the customer service and security with BitcoinIRA. Thanks for sharing your feedback! If you need any help, we're just a phone call away at 877-936-7175.
Aliyah did a great job of answering several questions that I had and was very knowledgeable about the products and procedures.
By Steve L.
Response from Bitcoin IRA· Mar 23, 2026
Thanks for your feedback on Aliyah's care, Steve. If you have anymore questions, please don't hesitate to reach out to us at 877-936-7175. Have a great day!
Jacob McMillian helped right away with my cc update. Much appreciated.
By Dug S.
Response from Bitcoin IRA· Mar 10, 2026
Thank you for your feedback on Jacob's care! We appreciate you, Dug!
