Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
65 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Top Birthday Gift Ideas for Everyone
Birthstone Deals (birthstonedeals.com) has 65 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
65 approved reviews, newest moderated first
This is the worse jewelry company I had ever done business with. This is a scam company who not only delayed and dont ship items when they do the shipped the wrong item. STAY AWAY FROM THIS COMPANY. FOLLOW THE ADVICE OF ALL US AND DO NOT BECOME ANOTHER VICTIM. I AM CONSIDERING SUIN AND CONTACTING BBB
By Dustgobbler D.
The ring i received was a size 7, not a requested 6, and its sterling silver, not the $90 gold ring they advertised. Im keeping the ring but will never order anything more from them again.
By susanmdemmons
Never got my product!!! It is a scam!
By Sarah A.
Do not buy anything from this company. I made a purchase in January 2022, it never arrived. I started emailing them and The correspondents went back and forth for over a month with an end result of them telling me that I have to launch the investigation with the shipping company. I laugh because they obviously lack the knowledge of what individual countries rules are about shipping and receiving. Here in Canada in order to launch an investigation with Canada Post it has to be the sender not the receiver. I explained this to them many times and they still insist that I launch an investigation. I am so sick and tired of the back and forth with the communication of this company. To this date I still have not seen the parcel nor have I been contacted by the company. The customer service that this company displays is truly sad. If you're thinking of purchasing something do not purchase anything. It's a scam!
By A.Lloyd
I wish I could give them zero stars! I ordered my birthstone ring and at the end of my order added on the earrings and necklace to make it a set for a total of $57. Took over a month to get my package, and when I did get it, all I got was the necklace and earrings but no ring. I've sent an email and a message on their website. Of course I haven't found a number to call yet but from what I've read it would be pointless anyway. I'm highly irritated and praying I get a response and my ring soon or I'm gonna get highly ticked off. I will NEVER order from this place or any like it ever again.
By Brittany H.
Absolutely horrible customer service. No response, no refund and no product.
By Courtney L.
Took over a month to get ring. Tried to cancel because it took so long but they would not let me cancel order. Ring is a piece of crap. A stone fell out within 5 days and finish on back is wearing off to expose a pinkish color. Definitely not sterling silver. Steer clear of this company.
By No N.
The jewelry looks so pretty in the picture. After all the delivery problems. I finally have my complete order. I guarantee there is better stuff for a quarter In the machines. I also ordered 2 mystery bags. That was a Giant MISTAKE. 2 of the same pieces of total crap. Ive asked for a refund in every email, they always dodge that question. Words cannot describe how awful this crap is ! And to think it was a gift for my daughter. This company should be kicked off the internet and quit taking peoples money!!! I’m going to send yet another email and try to get My $80 back!
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