Give the bird the bird!
Tried to park the bird scooter in 5 different "approved" parking spots. Bird refused to allow me to end the ride. Bird SUCKS!
By Pete De A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
386 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bird is a dockless scooter-share company based in Santa Monica, California.
Bird (bird.co) has 386 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
386 approved reviews, newest moderated first
Tried to park the bird scooter in 5 different "approved" parking spots. Bird refused to allow me to end the ride. Bird SUCKS!
By Pete De A.
App is ridiculously buggy and pricing is confusing and expensive. Paid US45 to walk it half a mile because it would not allow me to end the ride and was malfunctioning constantly. Try reporting an issue - good luck. Issues with reporting issues - app doesn’t allow most functions it purports to have. Total ripoff and support is non-existant. Beware of this enterprise and resent scooters from a reputable dealer.
By Jay
One star is far too many! My daughter and I used them occasionally in Feurteventura we would’ve been cheaper using taxis and safer, I have complained about the cost but no response! My advice:- get a taxi or walk!!!
By Mark A.
Was at Bird and Co Rosebank What an amazing experience and a friendly cashier by the name of Dudu I had no idea what to order but that lady was so friendly helped me choose Am definitely coming back with my family and friends ❤️😁
By Divine M.
Betalte for 3 dagers pass også måtte jeg oppgi diverse informasjon og legitimasjon som ikke gikk igjennom og fikk derfor ikke brukt el-sparkesykkelen og fikk heller ikke pengene tilbake.
By Håkon K.
Bird out of Cascais awful experience. Bikes that don’t work or unlock. One bike cut my daughter s hand because of poor maintenance. Pricing predatory vs Bolt, Lime. Just awful. Walk!
By Mark D.
AVOID:AVOID:AVOID! Multi hire failed abysmally. Charged several euros for standing still. Unable to end the ride as I was not in a parking zone... I hadn't even moved! Gave up. Reported issues. still charged 6€! P.S. parking zones are few and far between. Why can't we just leave them in a safe spot like Bolt? Scooters are either broken flat or just not registering on the app. Hire attempt was in Matosinhos. Portugal. AVOID:AVOID:AVOID!
By Wurley
1 Stern, weil wenn der Scooter funktioniert, die Fahrt stabil ist. Aber……. 1 Scooter freigeschaltet, fährt nicht los. War eine Freifahrt, nicht berechnet. 2 Scooter dann ok. 1 Tag später 1 Scooter freigeschaltet, bewegt sich keinen cm. 1,54 € berechnet, absolute Frechheit. 2 Scooter lasst sich nicht freischalten. 3. Scooter einwandfrei. Sorry, dass geht überhaupt nicht. Nie wieder
By Torsten S.