Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,541 reviews
Bioness Medical, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,003 reviews with 5 stars · Clear filters
Very helpful tech department
By Jessica K.
Response from Bioness Medical, Inc.· Jul 30, 2026
Hi Jessica - We're so happy to hear that you found our team helpful! Thank you for your kind words and we wish you success on your mobility journey!
I thought the staff were very caring, knowledgeable and helpful. The product seems to work well. Although I think it may not work all that well for me because my nerve damage seems to have progressed too far. I think I might have been a little too excited and hopeful that it would work for me and did not necessarily make the best choice.
By Steve S.
Response from Bioness Medical, Inc.· Jul 30, 2026
Hi Steve - Thank you for sharing your feedback. We understand that getting used to the device can take time, and apologize for any inconvenience you may have faced. We want to ensure you feel supported throughout your journey with us, so we have requested that your local representative reach out to provide additional assistance. In the meantime, you are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST, with any questions or to schedule additional support sessions.
Very attentive and great service and the products are helping a lot with the recovery
By Natalia
Response from Bioness Medical, Inc.· Jul 30, 2026
Hi Natalia - We so happy to hear that you've had such a positive experience with our team and that you are seeing success with your device. Wishing you continued success on your recovery journey!
Excellent!!
By Melissa
Response from Bioness Medical, Inc.· Jul 30, 2026
Hi Melissa - We’re so happy to hear you have had such a positive experience! Thank you for sharing this review, and wishing you the best on your journey.
Great fitting. Great training. Great follow up. Bioness is a great pediatric option for lower limb mobility.
By L. S.
Response from Bioness Medical, Inc.· Jul 30, 2026
Hi Kross - Thank you for sharing your feedback! So glad to hear that you have had a great experience with our team and that you are seeing the benefits of the L300 Go. Please don't hesitate to call us at 855.902.5252 Monday–Friday 7am–5pm PST, with any questions in the future.
I was using FES at therapy. The sales representative came to my physical therapy location to let me try out l300 go. When I received device the online representative was able to talk to me and see if it was working correctly. I needed an adjustment after a few weeks of using and was able to have a representative meet me at a therapy location to adjust device to my satisfaction. Everyone has been nice and helpful. This l300 go has really helped me get around with my foot drop. I like it better than an AFO because I don’t have to wear shoes in the house and I can wear a variety of shoes outside not just my same old gym shoe all the time. I am able to wear under jeans if the jeans have some stretch in them. You see a bump but it’s worth being able to walk without catching my toe. I no longer even think about catching my toe when I walk.
By Jan B.
Response from Bioness Medical, Inc.· Jul 30, 2026
Hi Janice - We appreciate you leaving this thoughtful review! We're touched by your kind words and are so glad you've felt supported by our team. It's great to hear that you've noticed a difference in your life and are able to walk more confidently. We wish you continued success!
Great experience! Every single person we dealt with was so helpful and genuinely cared about my daughter’s plan of care. Shipping was next day. I didn’t think we would get these devices that quickly. The follow up zoom appointments were very helpful as well.
By Stella V.
Response from Bioness Medical, Inc.· Jul 30, 2026
Hi Stella - Thank you for leaving such a kind review. We are so happy that the process – from shipping the device to follow-up appointments – has been a positive one for your family. We hope your daughter continues to see success with her device throughout her mobility journey.
Great customer support
By Krystal J.
Response from Bioness Medical, Inc.· Jul 30, 2026
Hi Krystal - Thank you for leaving this review! We're happy to hear that our team has been supportive, and please don't hesitate to reach out with any additional questions.
