Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,541 reviews
Bioness Medical, Inc.Select a line to read only those reviews.
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Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 234 reviews with 4 stars · Clear filters
Very satisfied. Courtney was excellent!
By Michael P.
Response from Bioness Medical, Inc.· Oct 23, 2017
Hi Michael, thanks for taking the time to leave feedback, will get Courtney your message. Please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team
Having the Bioness L300 has made a huge difference for me. I can now go out by myself and successfully get around work, The only complaint I have is that my foot still drags or my toes hit prematurely. it has been adjusted, but has started again. I am seeing my PT about it again. I'm sure it will be fine
By Michelle R.
Response from Bioness Medical, Inc.· Sep 22, 2017
Hi Michelle, thanks for taking the time to provide feedback. Will follow up with your Bioness rep to see if they can help troubleshoot. :) Want to make sure you're getting the most out of your device. Sincerely, The Bioness Web Marketing Team
My reticence and delay in adding the thigh cuff centered on that it would just be one more time-consuming device I had to wear daily, but after mastering getting it on, it does make a moderate difference in my ability to bend the knee and squat. The foot drop part, which I have used six years now is invaluable. I quickly learned it was better to snap off the thigh cuff when I need to use the bathroom, which is always interesting since having the MS urgency issues I'm always in a hurry! Just another reason to keep a good sense of humor!
By Mary L.
Response from Bioness Medical, Inc.· Sep 22, 2017
Hi Mary, thanks for taking the time to provide feedback. Regarding the thigh cuff -- will have your Bioness rep reach out to discuss your configuration. Want to make sure you're getting the most out of your device. Happy to hear the foot drop device is performing well for you. Sincerely, The Bioness Web Marketing Team
I experience friction and sores on my left leg, the right is fine in terms of friction. When sitting and gate mode is on sometimes the stim is non stop on the right side; but I understand how to use it and my Pt said to turn the stim off when it is going nonstop. Overall it helps me pick up my feet which was the main goal.
By Leigh R.
Response from Bioness Medical, Inc.· Sep 19, 2017
Hi Leigh, sorry to hear you're experiencing friction and sores. I'm going to have your Bioness rep reach out to have a conversation regarding whether further adjustments to your device are needed. Want to make sure that the device is not causing the sores. Glad your devices are helping with your foot drop. Sincerely, The Bioness Web Marketing Team
It is a great product I just wish the H200 was easier to put on with one hand
By Elizabeth M.
Response from Bioness Medical, Inc.· Sep 11, 2017
Hi Elizabeth- Happy to hear you're happy with the H200 -- once on. Will have your Bioness rep reach out with any Donning & Doffing tips. Please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team
Great support by Kim the technical technician. She was very helpful and tried several things to make sure the device is working. She called me to follow up with me. She also facilitated receiving another calf cuff that she found more effective. I am very satisfied with the support I received from Bioness. The reason for 4 stars is that we don't have a permanent tech support in Fresno and in case of emergency it is hard.
By Raymond B.
Response from Bioness Medical, Inc.· Sep 11, 2017
Thanks for taking the time to provide feedback, Raymond. Will make sure to get Kim your message. We apologize for not having a local rep in Fresno -- we do have a technical and clinical Support team available via phone Monday through Friday, from 8am - 5pm (Pacific Standard Time). They can be reached at 800-211-9136, select option 3. Please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team
I started wearing the Bioness 300 on July 18th. It has really helped with my Foot Drop. I feel a lot more stable and confident while wearing it. I really like that it has a training mode of 30sec on/30sec off which allows me the opportunity to somewhat exercise the ankle before switching to the walking mode. So far my experience has been a positive one. Thank you Ilonha Tolliver Cwynar 8/9/17
By Ilonha C.
Response from Bioness Medical, Inc.· Aug 9, 2017
Hi llonha, thanks so much for taking the time to provide feedback. So happy to hear you're feeling more stable and confident! Nice work using training mode -- you really seem to be getting the most out of your device. Keep up the hard work -- looking forward to additional updates on your progress. Please let us know if there's anything else we can do for you! Sincerely, The Bioness Web Marketing Team
The professionals at Bioness were very good/helpful. Unfortunately, the device wasn't doing what I needed for my condition as well as another assistive walking device. The biggest downfall is the fact that I will not be reimbursed for the entire amount of money I paid for the device.
By Roxanne R.
Response from Bioness Medical, Inc.· Jul 17, 2017
Hi Roxanne - So sorry to hear the device was unable to provide the results you needed. Please let us know if there's anything else we can do for you. Thanks for taking the time to provide feedback. Sincerely, The Bioness Web Marketing Team.
