Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,541 reviews
Bioness Medical, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
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By Tracy N.
Response from Bioness Medical, Inc.· Jun 23, 2025
Hi Tracy - We appreciate you leaving this review and are thrilled to hear that you are happy with the device! We wish you nothing but continued success in your mobility journey.
I greatly appreciate all of the Staff involved Thank you
By Agnes G.
Response from Bioness Medical, Inc.· Jun 23, 2025
Hi Agnes - Thanks for leaving this review! We're happy to hear about your positive experience with our team, and we wish you the best on your mobility journey!
Great and polite service. Technical support walked me through the steps to test the device. He shipped one piece quickly and then promptly shipped out a device so that we were not without the device too long! Excellent customer support!
By Marian M F.
Response from Bioness Medical, Inc.· May 28, 2025
Hi Marian - Thank you for leaving this review and we're so happy to hear about your positive experience with the technical support team. We apologize for any inconvenience you may have faced, but we're very happy to hear that our team was able to find a solution to the issue. We wish you the best on your mobility journey.
I received my bioness device a year ago and it has completely transformed my mobility. The confidence that the L300 has provided, has allowed me to travel with both confidence and safety.
By McGowan A.
Response from Bioness Medical, Inc.· May 28, 2025
Hi McGowan - Thank you so much for leaving this wonderful review! We appreciate you sharing your experience with your L300 Go and we're so happy that your device has improved your confidence and mobility. Wishing you nothing but continued success!
My "Bioness" wrap I put on my leg is a lifesaver! I was introduced to this product through my physical therapist, I, was truly a skeptic. I have M.S. so I drag my leg often (which sometimes causes me to fall) when wearing my "Bioness" it allows me pickup my leg for easier walking and support without dragging my leg. I, wear this product daily!
By Linda F.
Response from Bioness Medical, Inc.· Mar 13, 2025
Hi Linda - We're so happy to hear that you are seeing success with your device and it's helping to improve your walking! We appreciate you taking the time to leave this review and we wish you the best in your mobility journey.
Called customer service for several questions that we had. We were thrilled to deal with a knowledgeable US-based customer service staff who answered our questions (without having to use scripts, put us on hold to talk with others, etc. ) and provided helpful guidance. We had previously worked with a company rep for the initial fitting; that experience was wonderful - patient, caring, knowledgeable. Overall, great team!
By Mazurjim
Response from Bioness Medical, Inc.· Mar 13, 2025
Hi Meredith - It's wonderful to hear that you had a positive experience with our team, thank you for leaving such a kind review! If you ever have any questions or need additional assistance with your device, please don't hesitate to call us at 855.902.5252 Monday–Friday 7am–5pm PST.
Always return calls concerning the device, Helpful, Informative.
By Marty H.
Response from Bioness Medical, Inc.· Mar 13, 2025
Hi Marty - Thanks for leaving this review and we're so happy to hear that you had a positive experience with our team! Please don't hesitate to reach out to us if you have any questions or need additional assistance.
The rep that responded to my issue was very clear and told me exactly what to do to fix my issue, and gave me suggestions to alleviate it from occurring again.
By Stephanie B.
Response from Bioness Medical, Inc.· Mar 13, 2025
Hi Stephanie - Thank you for reaching out to share the positive experiences you had with our team and that we were able to address any issues you may have faced. If you ever have any questions or require additional support sessions, please don't hesitate to call us at 855.902.5252 Monday–Friday 7am–5pm PST.
