Friendly professional people
Friendly professional people. Sometimes the wait is longer than expected before donating
By Tina
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,093 reviews
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Biolife Plasma Services is listed under Hospital & Emergency.
Biolife Plasma Services (biolifeplasma.com) has 1,093 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 63 reviews with 4 stars · Clear filters
Friendly professional people. Sometimes the wait is longer than expected before donating
By Tina
They are good some of the phlebotomists are superheros they know what they are doing
By icyrene B.
Got in and out quickly. Seems like it's been easier to get in and out lately. Not much waiting. Great easy way to make extra money.
By Shirley
Front workers was amazing, friendly positive attitudes made the whole experience great.
By Billie A.
Quick and thorough check-in, friendly staff and will answer any questions that you have.
By SHAWN
The customer service at Biolife is great. One individual stands out in the Harker Heights Texas office and that is Aiesha. She has done a phenomenal job every time I have donated. Highly recommend using this center. Only issue is not enough staff in afternoon and lines get long to wait to donate even with appointment
By EricRita G.
Great staff.. very clean and organized place
By Maria G.