Biolife Plasma ServicesReviews of biolifeplasma.com

I gave one star because I had to… Don’t go here if you have tattoos on your arms because they will deny you. I went and made the appointment and nobody said anything and I went to my appointment and they completely wasted my time and told me that they can’t service me.

The people working there need a lot more training. They have bruises and messed up my arm pretty bad twice now and this time was the worst. The guy stuck the needle in my arm pretty aggressively and completely missed the vein. He then starts moving it around while it’s in my arm and pushing down with some force. The pain was excruciating and then he tells me he has to try the other arm. I calmly told him no thank you and that I was in alot of pain and requested to leave. I only got $20 , I know I didn’t donate the plasma because of leaving but I should have received my full payment amount for the pain I went through and the time I wasted. My arm still hurts very badly to move and it’s been over 24 hours since this happened. To top it all off the $20 I was given, I used $10 for gas and that was it , my card was later declined for a small purchase of $2 because it says it was in the negative balance when I know I still have $10 and the biolife app tells me I have $10 left. Overall it’s a very unprofessional company and I would rather see them leave the town im living in and stop ruining peoples arms for a few bucks. And yes I am well aware that no one is forcing you to show up or anything but you would atleast expect someone who is putting a needle in your arm to be professional and not just some kid laughing and joking the whole time he’s putting a needle in your arm. All I know is that if I ran biolife I would still pay the full amount to customers that have been through a lot of pain trying to donate and then refuse service after. It only makes sense. 🤦🏻‍♂️👎🏻🤷🏻‍♂️

I went there and waited for many hours for the nurse to deny me because she didn’t have the dosage of my medication which she could’ve looked up very easily! I have AB+ plasma which is very rare but I guess they don’t need it that bad! Do not recommended the Eau Claire location EVER!

Biggest waste of time, was there for two hours signing up and going through their process, only to be told after two hours that I couldn't donate. Something they could have told me in the beginning. Everyone that asks me about them I send them elsewhere to donate. I do my best to redirect there business.

Nowadays it seems this organization is an accomplice for the government; asking donors to bring social security cards, DL's, proof of citizenship and proof of physical address. Many people who come here do not even live where they say they live, but of course they receive their plasma (illegal); then others cannot disclose address due to legal reasons and protection, and those cannot donate and are banned by the law (illegal and discriminatory). The young ladies have not "tact" in many cases, causing people horrible bruises for days. They never answer the phone and there is never a real "general manager" on site. The information they collect, although they say they do not share it, they do share it with other governmental institutions. Also, one nurse had to try my veins 3 times, leaving me with bruises in my arm for days, which they questioned the nature of, really? You have to insert the needle 3 times to get a good spot? and I heard this happens all the time. What does the Health Department do about it? Do not fall for the money, be aware and wise on decisions involving your personal information to ANY entity, institution, organization, individuals. Do not be naive. My suggestion only.

Waited forever to get un stuck . The new girl training needed help everyone stood around and watched her struggle.

I would not recommend choosing this company for your plasma donation. They invited me because they were offering a small amount more for new customers. When I did the math it was only $75 more for 8 visits at the Beaverton location and only $25 more for 8 visits to Vancouver. This is compared to octapharma which I would recommend. BioLife makes you feel like a cattle being herded and branded. It has a real stuck up yuppie West side type of worker there. Generally condescending approach and borderline offensive questionnaire and check in procedure. Will not be returning. To boot you have to fight highway 26 traffic after leaving a bad experience

The facility is clean and most of the staff is friendly but that is about the only good thing about Bio Life. They pay so little that it isn't worth the trip and their staff is poorly trained. There isn't a visit that I haven't had one technician stick me and not be able to hit the vein. They either keep trying or have to call someone else to do it right. It takes a good week or more to get the bruise to fade. You cannot contact this company with a question and get a response. I've been trying for weeks to get an answer about needing a code on your account. They have just started making you get a code through your email to access your account. That means if you want to see the balance on your card while shopping, you have to be able to get an email code.