Delay of payment
The service all together is great but I hope that all glitches are taken care of from your IT department because I did experience an 24hr delay in my last donation.
By James
Monday, November 9, 2026 · Customer reviews of US businesses
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Biolife Plasma Services is listed under Hospital & Emergency.
Biolife Plasma Services (biolifeplasma.com) has 1,093 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
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The service all together is great but I hope that all glitches are taken care of from your IT department because I did experience an 24hr delay in my last donation.
By James
I just started donating this month. I was referred by my granddaughter. She received $ for referring me. Wait time has been more than I expected. But all of the staff are professional, courteous, and friendly. I enjoy each encounter with a staff member. I do not know all of their names. Golbey is very nice and does a great job. Cassie is always moving quickly and smiling. After researching plasma donating, I feel a sense of really helping by giving plasma. Thank you, BioLife, for having a clean top of the line facility.
By Angeline and B.
I have been going for sometime. The people who work there are very kind and treat you well. They answer your questions.
By Twila P.
Great staff I prefer the woman phlebotomist over the men just my preference and if they stick.you wrong make sure you tell them just be polite about it either way very clear. And friendly clinic
By Lyfe W.
Great people Always positive New machines super fast
By ElizaBeth H.
I've been donating at the Bolingbrook Il location for several months. These people at this location are outstanding! Theyre patient, professional, caring and kind. I sometimes have issues with my veins, nothing new, been an issue my whole life. I fear I am a pain to these ladies everytime I'm there, and everytime I'm there they are so kind with me. They are all great! Special call out to Diana...thank you for your kindness!!
By David N.
The employees make you feel very comfortable and are always extremely friendly!!!
By Angela D.
Every time I donate I love seeing this awesome technician even though I am a pain because my vain always trying to collapse on me but shout to the red stick technician, specifically to Ashley, Naomi, Iliana,and the rest of red stick crew. I’m sorry if my vain are small.i been donating there in Pat Booker BIOLIFE since 2022 around August.
By Consumer