Biocide Review
Product works well, but "a bit" Overpriced!
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
746 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Biocide Systems is listed under Cleaning Service Providers in Los Angeles, California.
Biocide Systems (biocidesystems.com) has 746 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
746 approved reviews, newest moderated first
Product works well, but "a bit" Overpriced!
By customer
Great product!
By customer Linda C.
The product got a lot of the mothball smell from our basement, but not all of it. Would need like 2 or 3 doses of this to get it all out.
By customer
Trying to sell a house where smokers lived. We used four of the "bombs" in a basement where there was a nicotine odor from smoking. It did not work. People looking at the house still complained that it reeked of smoke. Will be requesting a refund...
By Dinah P.
Horrible, didn't work. Emailed for a refund and haven't even received a response. Never again.
By Jospeh
Response from Biocide Systems· Jul 8, 2019
Dear Mr Ellingson, We are sorry to hear that our products did not work for you, however, we do have a money back guarantee that can either provide you with a replacement unit or a refund. We do want to clarify that your email to us, which you. say was never answered, was sent to us on Saturday 7/6/19. We do not work on weekends and respond to refund requests that come in over the weekend on Mondays, therefore we consider your comment about not receiving a quick response as unfair. In the meantime, please keep an eye out for an email from our customer support team to process your refund. Kind Regards Biocide Systems
Used as directions instructed. Still smell smoke in our SUV. We were so disappointed, thought we had found a solution to our problem.
By Toni
Response from Biocide Systems· Jul 8, 2019
Dear Toni, Thanks you for your review, we are sorry our product dud not work for you. We ask that you please contact our customer support at 877-792-4624 to begin the process for you refund. Kind Regards Biocide Systems
I ordered 8 room shocks but only received 4. I called and left a message but haven't heard back from anyone.
By customer
Response from Biocide Systems· Jul 8, 2019
Dear Joy, We are sorry to hear that your order was incomplete, we will get your remaining product out to you immediately. Kind Regards Biocide Systems
YOU GUYS ROCK!!!!
By JOHN