Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
65 reviews
Binowav Hearing SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Binowav Hearing Solutions is a company dedicated to providing high-quality, affordable hearing aids to customers seeking reliable hearing solutions without the hefty price tag.
Binowav Hearing Solutions (binowav.com) has 65 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
65 approved reviews, newest moderated first
I ordered them and they didn't work for me. I returned them and wasn't given a full refund, $50 short! No where in the ad does it mention anything to that affect. I've emailed them twice with no response. I will be contacting the attorney general's office! Nancy W
By Nancy W.
When they’re working, they’re great. They have a short life. Don’t last very long. I bought three pairs already and I’m about to order my fourth. Always have a back up new pair. I consider them to be throwaways. For what I paid for my first hearing aids that weren’t that great I can buy 14 pairs of these.Much better value. The company is very responsive to their customers with good service. Highly recommended them.
By Leonard R.
What does the one year standard warranty cover? One of mine will not hold charge long at all. I am within the year warranty time but was told I needed to pay $89.00. ????
By Nancy P.
Response from Binowav Hearing Solutions· May 9, 2023
Thank you for taking the time to reach out to us. We apologize for any confusion or misunderstanding that may have occurred during our previous communication. To clarify, we wanted to inform you that you have two options to resolve the issue with your product. You may choose to purchase a brand new replacement at a preferential price, which is the replacement discount we offer customers during the one-year warranty period. This option includes coverage for man-made damage as well. Alternatively, you may send the product back to us for repair. We hope this clears up any confusion and please let us know if you have any further questions or concerns. We're here to assist you in any way we can. Thank you for choosing our product, and we appreciate your trust and confidence in us.
One of the hearing aides quit working already!
By Michael M.
Response from Binowav Hearing Solutions· May 9, 2023
Thank you for taking the time to share your thoughts with us. We're sorry to hear that you've encountered problems with our product. Please rest assured that we're here to help and resolve any issues you may have. If you have any questions or concerns, please don't hesitate to contact us at [email protected] or give us a call at +1(888)884-9145. Our customer support team is always ready and available to assist you with anything you need. Thank you for choosing our product, and we appreciate your trust and confidence in us.
After wearing a pair of a different manufacturer of a Much More Expensive set for 4 years the whole time was LESS than satisfying. I was Let Go of a job because I couldn't Hear the door chime. And they NEVER got adjusted so I could Hear all levels of sound. Then comes Binowav.! I had my reservations before I even wore them! Here's a set that Only needed to be charged up period!!👍once in my ears I could here no adjustments needed. The sound level was fine. All the issues from before I Did Not experience Now. There effortless! The price is one Anybody can afford...far better than $4,700.00(On Sale)👀. I personally need larger ear cups/caps to get a Better seating in the canale. I've tried 3or4 other in ear brands before Binowav this set..I'm done searching..these are the Real Deal at a Low Price for High Quality! Oh!...no I'm Not getting Any Bennies for sharing this with people searching for the Right setup. It's frustrating an irritating dealing with hearing loss if I can speed things up for others unsure to make the decision I'm Glad to Help you out 😁.
By Jeffrey R. B.
I called and ordered a new charging case for about two weeks. I didn’t receive anything so I did up calling the customer service team and they looked up the tracking number and couldn’t find anything so they upgraded my Terri needs to some better ones which I’m supposed to receive on Saturday so I’d like to take this company in the customer support team for everything. Thank you.
By Brent T.
Product not received by delivery date when purchased. stated out of stock after I contacted them as to when the product would be shipped after a week showing not shipped.
By Kenny D.
Response from Binowav Hearing Solutions· May 9, 2023
Thank you for bringing this to our attention, and we're sorry to hear that you did not receive your package in a timely manner. We understand how frustrating this must be for you. Upon investigating your order, it appears that there may have been a synchronization error with our system, which led to the confusion regarding the delivery status of your package. We apologize for any inconvenience this may have caused. We want to assure you that we take our customers' satisfaction very seriously, and we will do everything we can to ensure that this does not happen again in the future. Thank you for your understanding, and please don't hesitate to reach out to us if you have any further questions or concerns.
THE HEARING AIDS ARE EXCELLENT GREAT VALUE FOR THE PRICE. SO GLAD TO HAVE FOUND BINOWAV
By Anna S.
