BillsharkReviews of billshark.com

Why oh why didn't I read the reviews here before dealing with this untrustworthy company? They got me through Mint -- another service I have since cancelled. I mistakenly believed Mint would put some effort into vetting the companies they recommend to customers, but there is absolutely no way anyone at Mint has ever even looked into this place. So Mint says hey you can save some money, you want to have some of your bills negotiated lower? sure man, look at Comcast. Okay, please provide your account number and login info. Me: okay here is account number, I do not have login info available. Mint app: We're sorry, this bill cannot be negotiated without login info. Me: ok fine, I should probably call them myself anyway. Forgets company exists. Next, a text from a billshark person, hey whats'up, I'm negotiating your bill, you want a contract? uuh, no, and what deal you mean, please explain. Next: Comcast thanks you, here's your new rate. Call Mint: sorry you have to call billshark, they are a third party and we cannot communicate with them on your behalf (lies, since they are happy to pass them your credit card info). Billshark: you agreed to this, shoulda read the fine print, have a nice day. Comcast: We dunno, we got a text from this random number asking for the discount and I'm not sure how but someone applied it to your account. Uhm, ok, I have 2-factor authentication turned on, so how is that even possible? Comcast: No idea, but can I get your info so I can get you verified? (Go figure, I have to jump through hoops but these guys just take a text from anyone? Remind me to text them to sign my annoying neighbor up for all the expensive services). Billshark: guess what I spoke to my manager and I will give you a few extra days to cough up the full amount of $600 that I say I saved you but no, I will not provide you with any proof. We really do hope to make all of our customers happy. Never again.

They are NOT honest with you. They charged a card I have NO CLUE how they got access too. Their customer service refuses refunds of any sort. They sent me an invoice to pay, only to charge a random card I never use a day later for the full amount. Beyond frustrating.

This company will scam you! They ask for your information all up front and a card on file while saying they won't charge it. If they even check on savings for you they will charge you. I tried to get them to stop and even reported them to my bank. But the digital signature when you click on box gave them access to my card! They are a scam and will charge you a large amount and not save you money.

Its a scam. They overcharge you for a large period of time without any option to negotiate. Stay away

Very poor and rude customer service. Andrea tried to bully me and was very rude, calling me names. Billshark charged me for services not rendered. They claim they negotiated a bill, but when I call Directv, they have no record of any negotiation. THIS IS A SCAM

Awful company dude. Avoid at all costs. I wanted my bill lowered so signed up. Then I saw they were going to make me pay, so I ended all communication with them. I called my ISP to lower my bill on my own and successfully did so. But they continued to also call my ISP and invoice me! Now they’re threatening to send my bill to collections when I didn’t want to use their service and stopped all communication. Just call your own bill company bro these guys suck. 0 of 10!!!

They never did anything or saved me any money. But they did put a collection on my account for around $750 for all their hard work doing absolutely nothing. Never use them. You've been warned.

When it’s too good to be true, it often is. There’s no trial. Once you’re in, you’re in. I was charged a crazy amount after negotiating a contract (I never said that I’d be willing to lock into a two year contract). The best they did was offer me 20% on their predatory service. Terrible, terrible way to build a business.