Great stick
Easy to do business with good Price's!
By Kenneth T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
793 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Billiards.com because we are passionate about the sport and hope you are, too.
Billiards.com (billiards.com) has 793 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
793 approved reviews, newest moderated first
Easy to do business with good Price's!
By Kenneth T.
I bought the Ram Gameroom Products Billiard History 3 Dimensional Sign for my Brother in law for Christmas. When it arrived there was a chip in the glass cover. I took a couple of pics and sent them off to customer service asking for a new glass cover. I heard back from Mark Gehrke Director of Operations, And he let me know that the glass wasn't available, and he was sending me a new unit. When I asked how I was supposed to send back the original sign, he told me to keep it. Now I have a sign in my man cave too, now I just have to talk my wife into letting me buy a pool table to go along with it. Hopefully you'll be hearing from me soon. So all in all Mark and his team took a disappointing situation and turned it around into a great experience! thank you for the help.
By David B.
The package was damaged from the factory and they helped me and had the replacement parts sent out as soon as we called.
By Larry B.
Items were easy to choose from at the website and were very affordable. The shipment arrived on schedule as was promised and my boyfriend was very pleased with everything, He uses them all weekly at his two leagues.
By Evangeline M.
Product was delivered as ordered and on time. New tips were of high quality and installed easily. Completely satisfied
By Michael G.
Got them in time for Xmas and the cues look great.
By Ben G.
the best service i have seen , an quality merchandice
By Michael C.
I can't even describe the tremendous experience I had with these guys! Couldn't believe the incredible deals I could get on new billiards cues when I first opened their site.. Believing it couldn't get any better, I got great service and my cues shipped promptly and the beautiful craftsmenship of the cue I'd dreamed of having in my hands. I would recommend billiards to anyone time and time again.
By Philip O.