Great service
Great service! It's very convenient every time I make an order through Billiards.com. Easy to use! And what's more important I know for sure that I'll get my parcel on time with no unexpected things to happen.
By William
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
793 reviews
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We started Billiards.com because we are passionate about the sport and hope you are, too.
Billiards.com (billiards.com) has 793 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
793 approved reviews, newest moderated first
Great service! It's very convenient every time I make an order through Billiards.com. Easy to use! And what's more important I know for sure that I'll get my parcel on time with no unexpected things to happen.
By William
I've recently had the opportunity to order a product from these awesome people! I'm referring to the people mainly because without them there would be no great company known as Billiards.com! There was a slight problem with the original product I received from them (a manufacturer's defect); and, without hesitation, when I spoke to their customer support team, they replaced my product immediately and without question. Not only that, they provided me with a pre-paid, return mailing package so all I had to do insert my product and drop it in the mail! Awesome customer service, and a quality product; what more could you ask for in an online shopping experience? Not much. I'd highly recommend this company, and their people to anyone wanting a great shopping experience for all billiards related products! Many thanks!
By Tom K.
Excellent service!!!
By David W.
My orders from billiards have typically been maintenance/accessory items with the exception of a set of balls with a triangle, and I have yet to be disappointed. Billiards.com is a pretty good site to go to for if you want to get any extras for your game. I do stand by checking the cues out in person though cause you never know how you'll like it(personal preference). But I would imagine they do cues just fine, and it's just up to buyers as to whether or not they'll like how it handles :)
By battousaicrescent
Talk about fast service, great company.
By David B.
First time I ordered from this company. The web site was easy to use and to purchase exactly what I wanted at a reasonable price for the quality of the product. The company notified me when the product was shipped and it arrived in a short amount of time. The packaging insured that the 4 cue sticks were not damaged in transit. Each stick was in a plastic sleeve and then taped together so they were one unit. Ease in opening and removing the product. Yes, I will order from the company in the future.
By Luvtoski
So far I like the stick,haven;t got to use it much,just got it. Really like how fast I got it. Would shop with Billiards again
By Joe R.
This is where I like to get my pool cues and supply.
By Nickolas F.