Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
793 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Billiards.com because we are passionate about the sport and hope you are, too.
Billiards.com (billiards.com) has 793 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
793 approved reviews, newest moderated first
100% as expected; even offered credit to match lower price identified after the purchase. Immediate response to customer service email (within hours!). Would recommend if looking for honest and reputable online vendor.
By Terry P.
shipping was fast, ordering was easy....the cue I bought is great!....thanks.
By Raymond F.
Nice selection, fast shipping, with a follow up to ensure everything was received as expected.
By MICHAEL T.
Products in good condition
By Peter C.
Excellent product and fast delivery
By Gregory K.
very satisfied with the cue. shipment was faster than advertised.
By Albert B.
My niece loved her new pool cue and it arrived quickly despite being ordered less than a week before Christmas. Great product and service!
By Donna K.
Excellent customer service. Great selection.
By Bill