Biky Bikes Corp.Reviews of bikybikes.com

Bike is legit. My 3 year old loves it.

Got this for our 4 year old after she learned how to ride on a smaller bike with a coaster brake. Loved all the features of this bike (front/rear hand brakes, steering limiter, chain guard, light weight, cool color options, free shipping). We compared against other similar class bikes and we are SO happy with our decision. Highly recommend.

​I highly recommend the Biky Air 16! It is incredibly lightweight, very easy to assemble, and offers competitive price and quality compared to the famous brand Woom. My daughter absolutely loves it and was able to ride it without training wheels since day one. ​On top of a great product, customer service was very helpful when I reached out with a question about the kickstand. If you want a premium bike without the premium price tag, this is it.

We love our Biky bike that we got our 4 year old daughter. It only took a few days to arrive after we purchased it. It’s very light weight and easy to maneuver for her. Not to mention it looks amazing. Only took one day to learn to ride it. We had used a Strider pump bike before and I think that really helped.

My daughter is a very petite 5yo who went from an indoor baby push bike, to a generic, small and lightweight balance bike, to a heavier Strider 12” balance bike, to the original Biky 14 with the single handbrake (before the “Air” came out with dual handbrakes) and I do not regret it one bit. It was a big purchase for us that we made based on lots of research, and since it was pricey and we couldn’t “try before you buy,” we were a bit nervous. But it was the lightest and smallest bike (shortest inseam) on the market so we went ahead and got it. I’m so glad we did. She was able to ride on her own with very little help on her first serious time trying it out (as shown in video)—her first 2-wheel pedal bike. I’m sure having mastered the balance bike and the added motivation to earn a bike bell helped, but I really do believe she wouldn’t have had the motivation or confidence to try if we had gotten a bigger, heavier bike that she'd have difficulty controlling or holding upright. The customer service is also unmatched. My daughter is attending a bike camp this week and she realized how nice it was to have a kickstand like all the other kids who didn’t have to put their bike on the ground. I contacted customer service to find out what type of bolt and nut to get bc the third party kickstand we got had issues after trying out two kinds. They kindly warned me that the kickstand in my photo was not safe or compatible with the bike, and sent me a free kickstand instead that they tested for safety and compatibility (they are currently working on adding a compatible kickstand to their line which isn’t out yet). The reply and the resolution came so quickly. I then noticed that one of the front wheel’s bolt and nut was gone somehow and decided to also ask if they had a spare part since I didn’t find one online on their site. I requested the name of the parts to see if I can buy it online or locally, or just pay them for the parts if they had one available to send. To my surprise, they went ahead and added the spare parts that were missing, free of charge, to the kickstand that hadn’t yet shipped because they were so quick at replying. I was not expecting this as I had ordered a trending online-only bike before for myself and did NOT get the same great customer experience. As an online bike company, I was originally worried I'd have difficulty finding spare parts, or that it would be a hassle to even contact someone for the help I needed. But this company found a way to mitigate both those fears. Not only they have nailed the specs, performance, aesthetics, and quality of the bike itself, but more importantly they got the customer service right: the ease of contact, the timely, friendly, helpful, and empathetic communication, and the effort to go above and beyond to ensure we got the help we needed with as little effort possible on my end. They have proven themselves to be the kind of company that genuinely cares and appreciates their customers—the kind I'd happily recommend to as many parents I know. To be honest, I only planned on getting just one Biky bike, just to help her transition to her first 2-wheeler with pedals. But Biky has earned my loyalty as a customer—as long as I am able, I plan to continue buying from Biky as my daughter grows out of each size. Thank you Danil and Alina for all your help!

Professional and courteous communication, above and beyond assistance, quick shipping, and best of all a high-quality (and awesomely lightweight) bike that was easy to assemble. My daughter (a hesitant rider) jumped right on and took off with confidence. It was a bigger size from her previous bike, but she found it easy to maneuver and not intimidating at all. Huge win!!

Really well-balanced bicycle my child loves to ride! it is easy to ride and light.

This bike has been amazing for my 5 year old boy.