Bikes OnlineReviews of bikesonline.com

My experience with your company and staff was pleasant. I was able to purchase the Helios A7X on 3/31/23 and the Strattos 8 on 4/4/24 (A110514). Purchased the requested sizes with no major problems. Delivery was within 6 days from purchase. Kia, in Customer Service, insured that my refund was processed in a timely manner and London in tech support was so helpful. Finally, there is no other place a customer can shop to purchase quality bikes with high end components at your prices. Since 2022, I have now purchased 3 bikes from Bikes Online. I was not paid for this review.

BikesOnline provided a nice website and videos to ensure the correct bike/size were made. The new bike met the expectations advertised. Easy to assemble and great fun!

My old faithfull Specialized Tarmac, now almost 15 years old, finally succumbed and the time was right to buy a new bike. I specifically wanted 105 groupset as a minimum however, to buy back into Specialized or any of the other "KNOWN" brand was going to cost a small fortune. Furthermore, to buy locally only meant waiting because no-one ever has my size in stock. I came across Polygon at 99 Bikes and did my research. Considering most bikes are mass produced from the same factories the 2023 POLYGON STRATTOS S7 DISC - SHIMANO 105 CARBON ROAD BIKE was a no brainer at almost $1000 cheaper than other brands and in some cases half the price and this is for a full carbon frame with 105 groupset. The bike arrived at my doorstep in 4 days, that's excellent considering I live in Regional Victoria and two of those days were the weekend. The bike was packaged nice and secure, I was impressed at the lengths went to, by 99 Bikes to ensure no rubbing on the frame. The bike was mint straight out of the box. Yes, there was some building involved, but seriously don't stress, your 10 year old could do it. My first impression with the Polygon Strattos, WOW! This is a nice bike, and light! My daughter who has special needs was able to pick it up. The bike rides beautifully; light, responsive, quick. For an everyday rider, couldn't ask for more. Overall, my experience with 99 Bikes has been top notch. So easy to order from online, great products and fantastic prices. Could it have been any easier?

Variety of Bikes. Price. Support. Quality of Polygon. Ease of Exchange (exchanged Polygon Premier 5 for Xtrada 7). Polygon Gili Velo has been "Out-of-Stock" for months ... decided to purchase Gili Velo's non-Electric "Twin" ... the Polygon Zeta 2 instead. Wow! Quality of Polygon bikes is so much better than other Bikes I have/had. Decided, because of quality of Polygon, to then purchase another Bike ... the Polygon Xtrada 7. Wish I knew about BikesOnline years ago. Have 2 Folding Bikes so that I can load them INSIDE my 4 Door Sedan. Compared Geometry of both those Folding Bikes with info I found on the website for BikesOnline ... and determined that I could load a 20 inch NON-folding bike inside my car. Polygon Zeta 2 is a FULL-Size bike frame ... so Larger/Better than my 2 folding bikes. Much better ride.

Great product and price along side friendly and knowledgeable staff

Bike is freaking sweet man, rides great. Best bang for the buck. Takes jumps really well, I could not ask more for a bike. I didn't have a high budget but I did have high expectations. 100% glad I got the bike!!

Exactly as advertised!

Great service, quality products, competitive pricing.