GOOD PRODUCT
GOOD PRODUCT
By Damien R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
101 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Biker Universe is the nation’s #1 online destination for motorcycle clothing and Accessories. We bring you the best quality, service, and the lowest prices possible. We are owned and operated by people that have been in the motorcycle industry for over thirty years, and yes most of us do actually ride (the ones that don’t are passengers).VISIT OUR WEBSITE
BikerUniverse.com (bikeruniverse.com) has 101 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
101 approved reviews, newest moderated first
GOOD PRODUCT
By Damien R.
Returned for larger size need 7X What is status of exchange?
By Charles W.
Quality fabric, side & back pockets & good fit
By CRM
I ordered the wrong size and returned it for an exchange for the next size. It was an easy process and I received the larger sized vest within 10 days. Very happy with the whole process. Excellent company to do business with
By Lawrence A.
Returns! I have emailed twice on the returns filled out return claims called on returns an have not received no information or labels on returns.
By Sue T.
I found the perfect Guardian Bell for my boyfriend and he absolutely loved it. He hadn't had one yet for this bike and it meant so much to him.
By Gina
I bought a Vest I love the vest. It was a Little small wanted to exchange it for one size bigger, and your company ghost me. I called email no return customer service is terrible.
By Alfredo R.
Company gave me the run around about exchanging vest to a different size. Have called several times to be told someone will call me back to no avail. Would not recommend this company to anyone.
By Nikki W.