Bike Rent NYCReviews of bikerent.nyc

I just ordered 2 used electric scooters and it seems to be very easy and convenient to purchase and pick up my orders. Hopefully the entire process will be as easy as this has been so far. Will let you guys know own when I've completed the whole process.

bike arrived damaged. they didn't replace the part or give a partial refund. instead they filed a claim with UPS and pocketed the money. STAY AWAY!!

These people are scams in case of purchasing scooter from them! Found add on google about excellent condition Nineboot max g30 scooter for 700 which original price is 800 in amazon. Called them to make sure if the condition is good and they said its like new and in excellent condition. And i have to pay cash.( Guess the sale is unauthorized) went there and they bring me a used scooter among the renting one which has 1500 mile on it and lots of scratches, party broken back fender and asked for 700 and said this is it. When i said i was told that its almost new and very good condition, he replied i cant get a new one on that price, where as i asked for a better one not new one. I showed him few better ones and asked that i was told about such condition ones he said to go and buy new one. They are too rude and disrespectful and provide false information in case of purchasing.

Bike arrived damaged. Company filed a claim for the damage and put he money in their own pocket. We didn’t get a partial refund or any form of replacement part/bike. Do NOT buy anything from this company.

I couldn't find a Liv bike anywhere near me and most online carriers would not ship. Bike Rent NYC helped me choose which model and size was right for me and shipped it to Florida for only $40. Great experience, great bike, exactly what I wanted rides like a dream. The two bottom corners of the box split opened and the box itself looked pretty beat up. Surprisingly there was only a few scratches on the bike. The blue-green color is even prettier in person. Highly recommend buying from Bike RENT NYC!

I'm actually pretty disappointed as I purchased a bike on April 7th, 2021 and I received a purchase confirmation stating that I would receive a tracking number in 1-2 days and it is the 13th and still NOTHING. I had called them on the 7th and they said they were preparing the bike for shipment, so NO I'm not happy as I could have already had a bike delivered if I would have used another company. I think when it is in writing that you will have updated information in 1-2 days they should provide that. Not happy.

Beware, this company's website is inaccurate and their prices are not as listed. If you buy a bike, they may request an additional $100 over the posted value for shipping before they will send it to you. I purchased a used tandem bike through their website. After collecting payment for the bike they informed me that shippings was actually $140, and not $40 as marked on the site when I purchased the bike. They were very difficult to contact by phone when I attempted to correct this issue. I took me calling 2 different phone numbers 5 times over 2 days before I was able to finally reach someone. Ultimately, they informed me they were sorry for what then deemed a "miscommunication", and that they were unwilling to ship and sell me the bike for the value posted on the website. So, I had them cancel the order. As of this review, their website is still incorrect.

Short description SCAMMERS, do not rent from them, you’ll be scam.