Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
559 reviews
Bike Rent NYCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Central Park Rent Bike is a Member of the BikeRent.NYC group. Bike Rent NYC is the largest local bike rental business in New York City and is the official bike rental company of the NYC Parks. Bike Rent NYC serves New York City residents and visitors alike.
Bike Rent NYC (bikerent.nyc) has 559 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
559 approved reviews, newest moderated first
The service is soo good
By Erick
Response from Bike Rent NYC· Mar 26, 2020
Hi Erick, Thank you for riding with us! We are glad that you found our service to be great - we strive to create wonderful experiences for our customers.
They cancelled our tour on the spot and didn‘t provide any kind of refund.
By Nina
Response from Bike Rent NYC· Mar 28, 2020
Hello Nina, Thank you for your feedback here. If you wanted to discuss further, we would certainly like to get a better idea of what happened here. While it is possible that something unexpected came up wit ha tour guide that required the tour's cancellation, it would be helpful to get further details if we could such as: which of our locations did you go to? When was your booking for? You can direct your email to: [email protected] Thank you!
Fast service, not a very good bike
By Annemarie
Response from Bike Rent NYC· Mar 26, 2020
Thank you for your review Annemarie - we appreciate your business and your time!
Best way to see Central Park.
By GARY
Response from Bike Rent NYC· Mar 26, 2020
Thank you for riding with us Gary! We agree - this is truly the best way to see Central Park!
Magnifique experience in my travel for de city! thanks.
By abdres
Response from Bike Rent NYC· Mar 28, 2020
Thank you for your review Abdres! We appreciate your business and hope to see you again in NYC.
Great Service and attention
By Ivan G.
Response from Bike Rent NYC· Mar 26, 2020
Thank you for your review Ivan - we we at Bike Rent NYC appreciate your business!
Nous avons loué les vélos en Juillet 2019, les vélos étaient corrects, bon accueil. Nous recommandons.
By Pivard S.
Response from Bike Rent NYC· Mar 28, 2020
Merci d'avoir choisi Bike Rent NYC ! Nous vous remercions de nous avoir laissé un compte-rendu et espérons vous revoir bientôt.
Not friendly staff.
By Cliente
Response from Bike Rent NYC· Mar 28, 2020
Hello, Thank you for riding with Bike Rent NYC! We appreciate your feedback here as it helps us to discover areas which we need to improve upon. We work hard to train our staff on how to provide great customer service. Clearly, this was not what you experienced in our store and we do apologize for that as it is not who we are as a company. Kind regards, Bike Rent NYC
