good choices
good choices , bike life for fun !
By David
Response from Bike Rent NYC· Mar 22, 2020
Hi David, Thank you for your business! We agree, "Bike Life for Fun"!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Central Park Rent Bike is a Member of the BikeRent.NYC group. Bike Rent NYC is the largest local bike rental business in New York City and is the official bike rental company of the NYC Parks. Bike Rent NYC serves New York City residents and visitors alike.
Bike Rent NYC (bikerent.nyc) has 559 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
559 approved reviews, newest moderated first
good choices , bike life for fun !
By David
Response from Bike Rent NYC· Mar 22, 2020
Hi David, Thank you for your business! We agree, "Bike Life for Fun"!
Everything was excellent 👍🏻
By Hamza
Response from Bike Rent NYC· Mar 22, 2020
Thank you for your review Hamza! We hope to see you again soon!
I am surprised to be Continuously asked for a review since it is more than a year ago that we rented bikes with you at the Central Park Spot. Unfortunately we were quite unhappy with you. The staff at the pickup was very unfriendly, two out of five bikes broke down during our trip, one of them unable to get it back to work. No phone contact Of your company worked to help and tell us what to do since it was later in the day and my husband had to take a cab (not easy to convince the driver to take the bike, too) to get back to Central Park ( extra expenses ). sorry I have no better news for you and maybe you have improved in the meantime since bike riding has become more popular during the past years. All the best to you from a very bike-experienced family from Germany 🙋🏼♀️
By Doris
Response from Bike Rent NYC· Apr 8, 2020
Hello Doris, Thank you for riding with Bike Rent NYC! We appreciate your feedback here as it helps us to discover areas which we need to improve upon. We work hard to train our staff on how to provide great customer service. Clearly, this was not what you experienced in our store and we do apologize for that as it is not who we are as a company. We hope to see you again to show you the high level of service that we are capable of offering. Kind regards, Bike Rent NYC
Friendly greeting and service. My wife's special request for a bike was accommodated . Whole process of rental terms were clearly explained.
By Jeffrey
Response from Bike Rent NYC· Mar 22, 2020
Thank you for your review Jeffrey. We are happy that our dedication to great customer service was so apparent to you and your wife during your visit with us.
TOP and Perfect!
By Hans J.
Response from Bike Rent NYC· Mar 22, 2020
Thank you Hans. We appreciate you leaving a review and renting from Bike Rent NYC!
Very nice ride
By Maria
Response from Bike Rent NYC· Mar 22, 2020
Hello Maria, we are so happy that you enjoyed your ride with us! We hope to see you again soon!
Good bikes, good service
By Guido
Response from Bike Rent NYC· Mar 22, 2020
Thank you for your review Guido, we appreciate it!
Loved renting the bike at bike rent NYC. We could go anywhere and drop it off whenever we wanted.
By Lieke
Response from Bike Rent NYC· Mar 22, 2020
Lieke, We are happy to hear how much you liked our services/features! We hope to see you in NYC again soon!