BigshotgamesReviews of bigshotgames.com

If I could give negative stars I definitely would. I've been waiting 5 weeks now and all I get is its marked to pay... I've never had any problem getting paid from any site. They will take your money and never pay you. Do not deal with these horrible people, your just setting yourself up for disappointment.

Holy hell stay soooo far away!! SCAM SCAM SCAM! I repeat SCAM For your own good, just trust a bro

Been waiting a month for a withdrawal of 400$ I keep getting the same run around responses from support 0 help.

I have been waiting on my redemption for 30 days now. I have redeemed before and it came within a couple to few days. I have deposited a few times. Never had a problem until now when everyone else is. They keep giving me the run around but there’s no excuse. I can’t cancel or reverse or anything. It’s beginning to give scam and it’s ridiculous. It’s safe to say I won’t be playing here any longer and wouldn’t recommend it to anybody. They probably broke so CANT pay anybody out lol. There’s no way …. I’ll be reviewing on all my platforms and I’ll have Lady Luck and her husband post one also!

I have had a pending redemption for several weeks and I can’t get an update on why it’s taking so long. I have sent several emails and have received no response and when I tried to use live chat I waited well over an hour while being told I was next and someone would be with me in 1–3 minutes. I have a balance I can’t redeem because you can only have one redemption and I keep getting emails about promotions that I can’t even buy because you can’t buy more coins when you have a balance. Update: I received an email saying my redemption “is in the final stages.” I will update when it’s paid.

If you're looking at this site as a semi-quick turn around to continue a deposit/redeem gameplay...run far far away. I have made multiple deposits here, and the RTP is, eh. I finally hit redemption amount, and went to redeem; its been 8 days and its still sitting in the queue to be reviewed. I messaged customer service 5 days ago, and apparently it hasn't moved. They also cant tell you when it'll be reviewed, they cant tell you how much longer, and they have no knowledge if the redemption speed will increase as time goes on. Honestly, I feel like I left with less information after contacting customer service, somehow. I have a very strong feeling I'll be adding this site to my list of no go. Update 10.24.2026 15 days, and they aren't even checking my account anymore. Just sending a generic reply at this point.

Waiting two weeks and counting on a redemption.

Requested redemption on 09/21/2026 have been waiting over 3 weeks. Don’t even bother asking support for the status of your redemption. They send the same AI response not matter what. Also don’t get excited when they say your redemption is in a “TO PAY” status. This means nothing, it’s just some wording they use to give you the slightest bit of hope. I won 5,000 and they’re only letting me redeem 1,000 at a time. At this rate I’ll get all of my redemptions next year. Once I get it all I’m done with this horrible horrible site UPDATE: As of today 10/22/2026 they have updated me and said “Judging by how far along with the reviews your redemption is, it should finalize soon” it has been 31 days. I will update when I receive