Another great purchase
Great deals, excellent communication for purchase and delivery, courteous delivery men.
By VICTORIA
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
678 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Sandy Superstore is a premier home furnishings retailer serving families across the Midwest and Southeast with an exceptional selection of furniture, mattresses, and appliances — all under one roof. For decades, we've been helping customers create homes they love by combining quality brands, knowledgeable service, and honest value.Our furniture collection features trusted names like Ashley and Flexsteel, offering everything from stylish living room sets to bedroom collections built to last. When it comes to sleep, we carry the industry's most respected mattress brands — Tempur-Pedic, Serta, Sealy, Casper, Avocado, Purple, DreamCloud, and Nectar — so every customer finds the perfect fit for their comfort and budget.For appliances, Big Sandy is stocked with the brands families rely on most, including LG, Samsung, Maytag, Whirlpool, KitchenAid, and GE Monogram — from everyday essentials to premium kitchen upgrades.What sets us apart is more than just selection. We offer flexible financing options, strong in-stock availability, and fast delivery — so you're not waiting weeks for your new home to come together. Our in-store teams are trained to listen, not just sell, helping you find the right products for your space, your style, and your life.At Big Sandy Superstore, better living is always within reach.
Big Sandy Superstore (bigsandysuperstore.com) has 678 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 319 reviews with 5 stars · Clear filters
Great deals, excellent communication for purchase and delivery, courteous delivery men.
By VICTORIA
Great product,great price
By BECKY
Purchased a chest for sons bedroom. Wanted something tall and sturdy but didn't want to spend a lot of money. Found the perfect chest and was under $300. Thinking about getting another one for the spare bedroom.
By LESHIA
Response from Big Sandy Superstore· Jan 4, 2017
Thank You Leshia for taking the time to let us know how we're doing! So thrilled that we were able to help you find the perfect chest! We appreciate your business and look forward to helping you with your home furnishing needs in the future!
Our salesman was very thorough and friendly. There were lots of appliances to choose from. The installers were careful and did a great job. I would highly recommend shopping at Big Sandy.
By JERRY
Response from Big Sandy Superstore· Jan 5, 2017
Jerry, Thank you so much for taking the time to review our store. We appreciate the compliments on our selection and installation. We hope you enjoy your appliances. Sincerely, Derek J. Operations Manager
The staff was very helpful and showed me just the item I was looking for. My visit was quick and easy.
By JERRY
Response from Big Sandy Superstore· Jan 4, 2017
Jerry, thank you for shopping with us at the Outlet. It was our pleasure to work with you. We hope to see you again in the future.
Website had amazing prices, customer service was fantastic and the product shipped extremely secure.
By THOMAS
Couch is everything we wanted. They were great to work with.
By JUANITA
Response from Big Sandy Superstore· Jan 5, 2017
Juanita, Thank you so much for taking the time to review our store. We hope you enjoy your new couch. We hope to see you soon! Sincerely, Derek J. Operations Manager
Great service and delivery.
By CHAD
Response from Big Sandy Superstore· Feb 7, 2017
Thank you for your feedback Chad, We look forward to working with you again! Thank you, Courtney Bare - Operations Manager