excellent work
my chosen product arrived in very good condition, I am very glad that there are such good people in this world
By Alex B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
370 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Personalized big stuffed animals are our speciality.
bigplush.com (bigplush.com) has 370 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
370 approved reviews, newest moderated first
my chosen product arrived in very good condition, I am very glad that there are such good people in this world
By Alex B.
Came out perfect! Will use again in the future.
By Benji.
I was disappointment with my order. The bear I ordered had a very rough texture and the fur kept falling out. I know that with most bears that happens, but in my case it was excessive.
By Customer
Response from bigplush.com· May 7, 2015
Hi, It was nice speaking by phone back in April. As we discussed, we re-shipped you a brand new replacement free of charge on April 15th with U.S. Postal Express Mail tracking number 9470115901484987058374, so that it would arrive by your needed date. We tracked it today at usps.com and it shows that the package was delivered to you on April 17th. Since we did not hear further from you, we are assuming the replacement was satisfactory. Please let us know if you are completely satisfied, as that is our intention. Thanks again for your business.
No complaints hassle free service and delivery.
By Paul S.
My Girlfriend was blown away with her Valentines day present...it was outstanding workmanship and very professionally packed...out standing product...Thank You Big Plush.com
By Dale W.
I am very happy with my purchase. Ordered a huge purple bunny, very pretty. I will buy from big push again.
By Customer
A lot of thanks to BigPlush Company.The correct and fast delivery.
By Zoya L.
I had a great experience putting together a custom order for charity event I am organizing called the bunny ball. We order 5 different large bunnies and received excellent service from the Big Plush team. The items were shipped that same day and were at our doorstep in no time! Thank you Big Plush!
By Nino Venturella, Cruise 4 Kids, C.