Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
31 reviews
StockXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At StockX, we prioritize comfort, effectiveness, and style. These values align with our sustainable goals of promoting a “Life Easy” and “Life Healthy” lifestyle.
StockX (bigonus.com) has 31 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 7 reviews with 5 stars · Clear filters
I was surprised by how fast my order from Bigonus arrived, especially since it was an international shipment. The shoes are exactly what I wanted, and the price was great. I'll definitely be ordering from here again.
By Anonymous
I was skeptical but I honestly got exactly what I asked for. This is not a bot or someone just saying something because I work there….legit…I’m impressed. I will order shoes from them again.
By David J.
Bought my son Nike Air Jordon’s 14 black toe. Unfortunately I bought the wrong size had to exchange them for smaller size. My Son is Emilda Marcus when it comes to his sneakers. He absolutely loved them , I have only one Son . Which he was given everything in life no exaggeration. He has a total of 180 different Nike sneakers. Official he collects them , he is 35 yrs old all he has ever worn was Nike the whole gear. I understand why they’re getting scammers, not the case at all. Just as I’m leaving a review & everyone shops online through all different sites. Think about it you shop Amazon so many people are selling of 3rd parties. So if you’re not sure that what you’re buying is real. Then go to the major department stores Macys, lord & Taylor, website stay off sites if you can’t hold the same for major department stores. That triple the price as to why they’re all filing for bankruptcy. Have had absolutely no problems with them at all. Making an honest living just not established enough yet to have customer services. Who give you a line of bullshit, to pasig your problem. Leave a message if you placed an order. They will get back to you as soon as possible. Yes they are official not fraudulent or fake.
By Kathleen
Ordered a pair of jordan retro 4's , it took 2 weeks to get them,but they were as advertised on the site , I will order again from them in the future!
By Adam B.
Response from StockX· Nov 13, 2024
Thank you for sharing your experience! While the delivery took 2 weeks, this matches the shipping timeframe we provided on our website. We're glad your shoes arrived exactly as shown on our site. Your trust in our service is highly appreciated, and we look forward to your next purchase!
I just ordered 3 pairs of Js, I will be pissed if it comes in the mail and I find out it’s fake. I will Update you when the order arrives.
By Damir R.
Response from StockX· Nov 13, 2024
We truly value your trust in our website. We understand your concerns and are confident you'll be satisfied with your purchase when it arrives. We look forward to hearing your feedback once you receive your order!
I THOUGHT I WAS GETTING SCAMMED BY THE LOW REVIEWS BUT NOPE, A REAL AND HONORABLE SITE. IM A REAL PERSON FROM HTX NO CAP WILL BUY AGAIN ..TOOK 7BUSINESS FROM ORDERING TO DOOR STEP
By Jelani Menace C.
Response from StockX· Nov 13, 2024
Thank you for your purchase and trust in our services! We're delighted to hear about your positive experience and quick delivery. We strive to maintain our reputation as a reliable and honest business. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
I just received the pair of sneakers from this website, and I'm totally satisfied! The quality is perfect, the design is beautiful, and they're super comfortable to wear. Delivery took about a week, and the customer service was really great. They helped me when I had questions about my order. I recommend everyone to try shopping here!
By Robinson
Response from StockX· Oct 24, 2024
Thank you for sharing your wonderful experience! We're delighted that you're satisfied with your sneakers. It's great to hear that our customer service team was able to assist you with your questions. Your recommendation means the world to us. We strive to provide the best possible shopping experience for our customers, and your trust in us is deeply appreciated. We hope to welcome you back for your future purchases!
