I have ordered twice and both times…
I have ordered twice and both times they canceled my order because they can't get the books. Then why have it listed if you can't sell it. I will NEVER order from them again.
By Terry
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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531 reviews
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BiggerBooks is a premier online textbook vendor specializing in highly discounted books and textbooks.We offer savings of up to 91% over list prices by using our proprietary technology to scour prices across the web. BiggerBooks makes it easy to buy or rent your textbooks, so you can focus on what matters: studying.
BiggerBooks (biggerbooks.com) has 531 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
531 approved reviews, newest moderated first
I have ordered twice and both times they canceled my order because they can't get the books. Then why have it listed if you can't sell it. I will NEVER order from them again.
By Terry
The book was reasonably priced and it arrived on time.
By Angela M.
It takes too long to get an answer from the company. I've been waiting for the book almost three weeks and it's very rare that I get a response from the company.
By Alfredo de V.
What made my experience great was that you delivered the book I ordered. I had previously ordered the book, but the other book company canceled the order. I was delayed in having the book when my class started, so I was happy to get the book in a reasonable time frame.
By Mary H.
Very disappointed. I placed an order to only find out that it was cancelled and I was not notified. I received an email asking if I received it or not, but nothing regarding shipping or that the order was cancelled.
By ZC
Bigger Books stated "usually ships in 24 to 48 hours." On top of that, I paid $21 for "expedited shipping." They didn't ship the textbooks for four days, and did that by slow mail. Took 10 days to get the books.
By James K.
I. Love it all and good company
By Consumer
I received the wrong book; got approval to return the book for a refund; still waiting on the refund even though the book was returned.
By Marilyn