BiggerBooksReviews of biggerbooks.com

Everything arrived in good condition, and before expected delivery.

I needed to cancel my order but it made me wait at least an hour to do so. Then they denied my refund. I needed my money back. Finally after talking with customer servise 4 times, I got someone that was willing to help me. I received an email saying they mailed a check to me, but I haven't gotten it yet.

Arrived on time with excellent condition

Issue with books! I am unable to use code purchased with books and books keep having malfunctions after chapter 1

I ordered a book for a class this semester. The tracking shipment was never updated on time until it got here. I honestly wasn't sure it was going to make it in time. My professor ended up changing the book we needed before the book I ordered arrived. I tried to cancel my order to get a refund. I was told I couldn't until it was delivered and I could return it. Okay that was fine. I returned the book and I was told I'd have to pay a $25 restocking fee. The book got there on 8/15. I am still waiting for my refund and told it could be up to 30 days as they haven't checked it in yet. This process has been going on for a month now. Awful experience and would not recommend. Amazon prime or abe books or any other service has much better policies and speed.

This was very affordable and easy to use and I got the book quickly.

Shipping was faster than I expected.

ordered a book on 8/3/23, still have not received the book or any info about delivery. Feel like I wasted my money.