Big Easy Weight LossReviews of bigeasywl.com

The website was self explanatory. The communication was great. I planned ahead based on reviews and booked an appointment expecting it to be a couple weeks out. The doctor was polite and thorough. The shipment from the pharmacy was fast even over a holiday weekend. All documentation I needed for FSA was super easy to get. Most of all, every time I've had a question its been answered super fast and so polite. The medication i received is easy to understand and effective for treatment. This isn't your typical weight loss company like many of the big super popular companies that just want your money and dont care about follow up. These are real people who take real time to make sure you get the best service.

Fabulous Customer Service. I've been a customer for about a year at this point and have rarely encountered such a consistently above and beyond mindset from a company. The product is great, the service is outstanding

Talk went great with friendly doctor. My Tirzepatide arrived 2 days later.

Super friendly staff, good feedback loop. Love the active conversations and communication. Easy to do transactions. Will come again. Answered all my questions and followed up thoroughly.

I created an urgent issue by waiting too long to take care of something, which I had been given adequate notice of. Their team had it resolved for me in less than ten minutes from me sending an email. Just a lovely group of people who are doing their best by their customers.

I absolutely love Big Easy. The signup process is simple and their providers are wonderful. Dr Anne is very knowledgeable and is willing to help you from the very start. I’m so happy with the process from start to finish.

Big Easy has made this weight loss journey easy, cost effective and safe. My physician has been great and always available for questions and the staff has also helped me with invoicing and additional information.

Ngl, there were plenty of hiccups. As a new company, this is to be expected. It’s truly how these issues were promptly resolved with a friendly, professional (virtual) smile that determined my rating. Their customer service is top notch! I absolutely love how quickly a response has been given for any questions I’ve had. The telehealth appointment was great, too. My physician patiently answered and explained all concerns. I used OptioRX and meds were carefully packaged and delivered as expected.