BigEasyMart.comReviews of bigeasymart.com

Response from BigEasyMart.com· May 25, 2024

We understand your frustration and sincerely apologize for any miscommunication. Upon reviewing your order history, we did send an email notification on May 12th regarding the cancellation of your order. We recommend checking your email inbox and your account to track the refund for your order. We appreciate your understanding in this matter.

Response from BigEasyMart.com· May 24, 2024

We apologize for the inconvenience caused by not being able to fulfill your order. We appreciate your understanding and hope to serve you better in the future.

Response from BigEasyMart.com· May 22, 2024

Thank you so much for your review! We're thrilled to hear that your order arrived quickly and in perfect condition. We look forward to serving you again in the future.

Response from BigEasyMart.com· May 21, 2024

Hi Jessica, we chose to provide a refund because we were concerned that resending the item might take too long and cause further inconvenience. However, we appreciate your feedback and we'll consider this to improve our service.

Response from BigEasyMart.com· May 21, 2024

We apologize for any inconvenience caused by the lack of shipping information. Some items will be delivered by our delivery truck, which may not always provide detailed tracking information. We are working on improving our shipping communication to better serve you in the future.

Response from BigEasyMart.com· May 21, 2024

We apologize for any inconvenience caused regarding your recent order. We found that the estimated delivery time to your address was more than two weeks. To avoid any further delay, we decided to cancel your order. We issued a full refund to you on May 15th, please check your account.

Response from BigEasyMart.com· May 16, 2024

We're sorry for any inconvenience caused by canceling your order due to shipping delays. We appreciate your understanding and would like to extend our apologies by offering you a 5% discount on your next order with us. Please check your email for the coupon code.

Response from BigEasyMart.com· May 14, 2024

We apologize for any inconvenience caused by the cancellation of your order. Our decision was made to ensure you could obtain your product within a reasonable timeframe due to unexpected delays. We understand your frustration and appreciate your understanding in this situation.