Have been with Big Commerce for about 4…
Have been with Big Commerce for about 4 years now. Did a lot of research before choosing them and I'm glad I did.
By Troy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
443 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BigCommerce is the world's leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies and industry-leading brands.
BigCommerce (bigcommerce.com) has 443 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 124 reviews with 5 stars · Clear filters
Have been with Big Commerce for about 4 years now. Did a lot of research before choosing them and I'm glad I did.
By Troy
I have been with BigCommerce since 2011, offered to change over to different companies many of times, but I have absolutely no reason to. It has been smooth sailing. Don't fix what ain't broken.
By Babet Berkhof - D.
Great job for some 10 years.
By John
Very good service
By Brian R.
Very pleased with BigCommerce for over 8 years
By Rick N.
Great platform. Performs as promised. Very good customer service.
By Darryl
Continuous striving to make the system better and increasing customer capabilities
By Lou
Works well, continuously improved, excellent customer / technical support.
By Engin