Flawless execution of ecommerce
Flawless execution of ecommerce. Couldn't be more simple. Far more features than one could possibly need. Excellent support when needed as well.
By Brian
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
443 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BigCommerce is the world's leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies and industry-leading brands.
BigCommerce (bigcommerce.com) has 443 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 124 reviews with 5 stars · Clear filters
Flawless execution of ecommerce. Couldn't be more simple. Far more features than one could possibly need. Excellent support when needed as well.
By Brian
Great platform, very stable, not really had any problems
By J M.
Very easy platform to build on. If you do have a question, their tech support is second to none.
By Marty A.
Great web page design, easy to use, great for my business
By paul
Big Commerce as always been helpful to help set up store and for support. The monthly town halls are great and very informative. You can see they are always on the leading edge of e-comm technology.
By Leo
Great customer service and overall Platform
By Jeff
Excellent platform. All aspects have worked as advertised. One of the better configuration tools. Data is easy to get in and out. Nice little free analytics service built in.
By James
They're customer service is really good.
By Robert