Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
168 reviews
Beyond PolishSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since we launched in 2014, Beyond Polish has grown into a flourishing family business with a team of passionate and dedicated people. Our team is devoted to handpicking quality products, curating inspiring collections, and discovering brands you desire. We offer a wide variety of products from top names including OPI, CND, Essie, NYX Professional Makeup, and more.
Beyond Polish (beyondpolish.com) has 168 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
168 approved reviews, newest moderated first
Have ordered from Beyond polish multiple times and each time has been great. Packaged well and shipped quickly. My experience with customer service about one order was easy and they were quick to respond and very helpful. I recommend them for sure!
By Krissy
The polish was fine. The customer service was so frustrating! I accidentally shipped my 3rd order to the wrong address. They never answered the phone. Didn’t respond to emails. When I chatted with them, they were dismissive and just told me to wait until the package was returned to them and they would contact me. 3 days after they received it, I contacted them. They said they’d resend it. The mistake was mine but the customer service was so bad, I’ll never order from them again
By Rachel L.
BeyondPolish is my go-to nail supply shop, and they have loads of good stuff to choose from! Their stock is high quality and well known brands, as well as more budget friendly yet safe products. I've used their customer service once or twice and only had good experiences with them. Their shipping is good and they have decent sales. I recommend this site to anyone who wants to do their nails themselves.
By Ariana S.
I like their wide variety of quality products. I also like their DIY articles, they are helpful! I’d like to take their classes as well.
By Rachel
This was my first time purchasing from Beyond polish and honestly, I had such a great experience with the company. They have unmatched prices, plus fast shipping. I have now bought from them 3 times now. Highly recommend them!
By Maeve S.
So happy I found this site! Tired of paying insane prices to get my nails done, and the other brands of gel were worse than a regular polish. Finally I found a site that sells the brand I love for such a great price! Thank you so much, I’ll recommend you to anyone I know looking!
By McKayla F.
Great prices for high quality polishes and supplies. Has a wide variety of nail products helping me get exactly what I need.
By Ashley
I placed an order 6 days ago and can't get any response indicating when my order will ship. The website says within 48 hours, I assume weekday hours, but it's long past that. I've sent 3 follow up emails and received NO response. But they do manage to send me numerous email offers. This is pretty bad customer service. I want a refund.
By Melinda in C.
