Had a pair break 2 months after buying
Had a pair break 2 months after buying. They took care of me better than I’d ever expect.
By Bradley S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
191 reviews
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BEX creates lightweight polarized sunglasses, apparel, and accessories for the active lifestyle. Style and performance, redefined.
BEX Sunglasses (bexsunglasses.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
191 approved reviews, newest moderated first
Had a pair break 2 months after buying. They took care of me better than I’d ever expect.
By Bradley S.
Bex are by far my favorite sunglasses. They fit well, are priced very well for their quality, offer great customer service. The flexible temples on certain styles are fantastic for active living, in our case, horse events. Best sunglasses ever.
By Donna Riley B.
Replacement parts arrived in a timely manner so now I can enjoy my favorite sunglasses again
By MICHAEL
I ordered A Blk Cap and Received a White Cap , I was looking forward to wearing that cap at the Dallas Cowboys Game to match a shirt I bought , now I have to return and wait for Correct color , really bad impression for first time customer . 😤😠
By Jsvier G.
Thank you BEX Sunglasses for offering your customers a repair kit. What a wonderful idea! Sincerely, Liz Hopkins
By Elizabeth H.
Love the look and feel of my new BEX!
By MillIronH
Received sun glasses that were too big. Contacted Bex to return them. I was told I would receive a call back and a return envelope in the mail, but did not receive either. Been trying to get ahold of someone since. I have left messages and emails but have not gotten a response.
By Nichole T.
Bought a pair had them 4 months and the frame on the ear piece broke called customer service and emailed them but all I could get them to do is offer a discount on a new pair there is a 2 year warranty on them but they dont stand by that warranty when you look them up it says the frame is break resistant with memory spring technology well they do break and the warranty is not there they should just go a head and say we will discount your next pair if they break because of the materials we use
By Cody H.