Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,134 reviews
Better Way HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
He was very genuine, kind, courteous, very pleasant
By Cindy
Response from Better Way Health· Jan 15, 2024
Cindy, we are so happy to hear that you had an amazing customer experience with us! We strive to provide outstanding service in every way possible. It's our honor to serve you at Better Way Health!
Michelle was able to make the changes that I needed to my auto ship order when I couldn't log on to the website. I could understand her speaking and she helped me quickly
By Kristin
Response from Better Way Health· Jan 15, 2024
Kristin, we are thrilled that you had an Amazing Customer Experience with Michelle and that she was able to solve your problem. Michelle is amazing! Thanks for being a Subscribe and Save member! It is a great way to save money and never run out of your favorite supplements. It's always our pleasure to serve you at Better Way Health!
Customer service was outstanding!! Had to get a discount applied that was missed and it was so easy. The representative was super friendly and extremely helpful!
By Rob W.
Response from Better Way Health· Jan 15, 2024
Rob, we are thrilled you had an amazing customer experience with us! We love hearing that your needs were effectively addressed and you could use your discount. Our goal is to provide outstanding service to all our customers. Thank you for your trust in Better Way Health, we appreciate you!
I love that how helpful customer service representatives are! Exceptional!
By Grace L.
Response from Better Way Health· Jan 15, 2024
Grace, thank you so much for the 5-star review! We want you to have an Amazing Customer Experience with every interaction. We consistently strive to provide each customer with outstanding service. We appreciate you and thanks for choosing Better Way Health!
Super helpful and very nice!!
By Lynn
Response from Better Way Health· Jan 15, 2024
Lynn, thank you for the 5-star review! We are always happy to help and it's an honor to serve you at Better Way Health. We truly appreciate you!
Professional ordering and shipping. So far feel awesome since starting the product. Thks!!!
By Robert G.
Response from Better Way Health· Jan 15, 2024
Robert, we love hearing you are enjoying the great results from our products! Our goal is to always provide each customer with outstanding service and it sounds like we did just that. Thank you for choosing Better Way Health and welcome to the family!
Prompt response with follow up
By sharon
Response from Better Way Health· Jan 15, 2024
Sharon, thank you so much for the 5-Star review! We are thrilled to hear you received the outstanding service you deserve from our Amazing Customer Experience team! It's always a pleasure to serve you at Better Way Health!
Many companies promote how great their customer service is, but upon contacting, the agents lack knowledge about their products; they simply repeat what is stated on the website; these companies are satisfied with warm bodies. However, when Better Way Health says that its ACES epitomizes customer service, it rings true. When phoning for Beta Glucan, Michelle was informative because she knew her product, and after the call she emailed links for follow-up research. When phoning for Curcumin, Sharlene proved knowledgeable, explaining why the Plus would be the best choice for inflammation. She took time to listen and then carefully answered my questions. These kinds of people make one want to conduct business with them. Better Way Health must provide training for its agents.
By Ry
Response from Better Way Health· Jan 15, 2024
Wow! Thank you for sharing such an amazing review! We are honored to serve you and greatly appreciate your trust in our company and products. Research is very important to us because we only offer tested and proven products that are fully supported by study and analysis. Thank you for choosing Better Way Health!
