Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,134 reviews
Better Way HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
I wasn't sure it would resolve that fast and efficiently and for that I am thankful 🙏. I will come back to shop. I trust your product. God bless you 🙏.
By Gloria
Response from Better Way Health· Feb 9, 2024
Gloria, it's our honor to provide you with quality, immune-boosting supplements that actually work! Thank you for your amazing feedback, and for choosing Better Way Health!
I am forever a loyal customer to Better Way Health after my last order. The shipping address was wrong and Sharlene went above and beyond her call of duty fix it for me and advise me that she was able to save it and also to fix the shipping method. Even though I am in another country she contacted me and together we were able to come up with the correct shipping method. Many many thanks to Sharlene!
By Pamela
Response from Better Way Health· Feb 8, 2024
Amazing! We love hearing that Sharlene went above and beyond to serve you! Our goal is to always provide outstanding service to our customers. We want you to have an amazing customer experience! Thank you for your loyalty and trust all these years! We truly appreciate you, Pamela!
I've left a review before but I think its important to leave another because of the terrific service I received. I couldn't be happier with the Beta Glucan AND with the customer service. Each customer service rep is better than the next. Kind, considerate, professional, knowledgeable, and always, always so very helpful! This time I spoke with Sharlene and she went above and beyond helping me with a mailing issue. I promise you, you won't go wrong if you decide to support this company. In this day and age, customer service as well as quality in product goes a very long way!
By Michael
Response from Better Way Health· Feb 7, 2024
Wow! Michael, we love hearing that you always have an amazing customer experience with us! We strive to provide each customer with outstanding service because we genuinely care for them and their needs. It's an honor to serve you, and we want your experience with both our products and customer service to be consistently amazing! Thank you for your loyalty and trust in Better Way Health! We truly appreciate you!
Zack was delightful & helped me out!!!
By Donna
Response from Better Way Health· Feb 7, 2024
Donna, we are so thrilled to hear that you had an amazing customer experience with Zach and that he graciously assisted you. Thank you for your loyalty all these years! It's always our honor to serve you at Better Way Health!
Michelle was very pleasant and helpful with my order and gave helpful information about the amazing Beta Glucan 500 for immune health.
By Paula R.
Response from Better Way Health· Feb 7, 2024
Paula, thank you so much for sharing the wonderful experience you had with Michelle! We want you to have an amazing customer experience every time and love hearing that she was able to take care of you. Our Beta Glucan 500 is proven to be effective and it's our goal to provide you with a quality, immune-boosting supplement that actually works. Thank you for your trust in Better Way Health!
I was sent the wrong item. It should have beta glucan 100+ and I received the beta glucan 100. I am on automatic renewal so I did not change what I wanted. I will say, this is the first time I had this happen? Please advise on how to go forward and return item to receive the proper item
By Eileen
Response from Better Way Health· Feb 6, 2024
Hello Eileen, Thank you for letting us know the wrong product was sent in your order. We do apologize for this! While human error can occur, we will always make situations right for our customers! We just need you to reach out and inform us of the challenge so we can resolve it for you! We've already reached out to you and sent your replacement order. We realize that sometimes the only way a company will resolve a situation is if a one-star review is left. Please know that with our company, that is not the case. If you ever have any sort of challenge in the future, we will always take great care of you. If you send us an email, call us, chat, or leave us a message, you will have our full attention, no matter what the topic is. We will answer any questions and bring full resolution for you every time. We have a goal of Excellence Everywhere and consider it an honor to serve you.
Better Way Health has consistently delivered quality products and its customer support team is top notch.
By Rob
Response from Better Way Health· Feb 5, 2024
We love hearing this, Rob! In everything we do at Better Way Health, we aim to provide our customers with quality supplements that they can trust and exceptional service because we genuinely care for their needs. Thank you for your years of loyalty and friendship! We truly appreciate you!
Easy to update orders and follow the order until it arrives. Customer service is excellent!
By CB
Response from Better Way Health· Feb 5, 2024
Cindy, that's wonderful! We're happy that you're enjoying the benefits of your subscription and that you receive the excellent service you deserve. Thank you for your loyalty all these years and for choosing Better Way Health!
