Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,134 reviews
Better Way HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Great customer service. Good products. I am very satisfied.
By M.S.
Response from Better Way Health· Feb 26, 2024
Maya, thank you so much for the 5-star review! We always strive to provide outstanding customer service and quality supplements that you can trust! We appreciate your loyalty and friendship all these years. It's our joy to serve you at Better Way Health!
Very informative
By JM
Response from Better Way Health· Feb 26, 2024
Thank you so much for your 5-star review, Janet! In everything we do at Better Way Health, we aim to provide our customers with quality supplements they can trust, and exceptional customer service because we genuinely care for their needs. We appreciate you, and it's an honor to serve you!
I wanted to return a product under you're 60 day return policy. I was told it was more than 60 days since the order date. I did not receive the product until a week after the order date and hadn't quite finished the second bottle. Most other companies I have delt with have been more lenient, especially in the case of a few days delinquency. It should be made very clear upfront when the warranty period starts.
By Terrance L.
Response from Better Way Health· Feb 26, 2024
Hello Terrance. Thank you for sharing your feedback regarding your experience. We want to ensure you feel supported and clear about our policies, including when the warranty period begins. Our policy is a 60 guarantee, from the date of your order. However, given the circumstances that delivery occurred a week after the order date, and after speaking with you again today, we will accommodate your request for your refund. We have already processed your refund for the two bottles that have been opened and issued you a return label to send back the 3rd unopened bottle. Please look out for the email with your return label and further instructions on how to send the product back to us. Once the return is processed, we will confirm the refund's completion. It is always our pleasure to serve you and are hopeful this solution is favorable for you. We wish you all the best!
I received a quick response and the answer was relevant and personal to my question. Not an "in-the-box" response.
By Cheryl
Response from Better Way Health· Feb 26, 2024
Amazing, Cheryl! We love hearing that you received above and beyond service from us! Our goal is to always provide outstanding service to our customers. Thank you for choosing Better Way Health!
Ever since I took Better Way Beta Glucan, I realised I hardly get sick now. My immune system has definitely improved!! Highly recommend!!
By Heny
Response from Better Way Health· Feb 24, 2024
Thank you for the excellent feedback, Heny! A healthy immune system is EVERYTHING, and we love hearing that you are reaping the benefits of our Beta Glucan. The products we carry are proven to be effective, and we're honored to be able to offer supplements with this level of quality and efficacy. Thank you for choosing Better Way Health!
Zach was kind enough to return my missed call. We spent quite a lot of time exploring the data on beta glucan's safety during radiation. He was able to guide me to several sources to research, as well as tell me about how they strengthen the immune system. I will present this information to my radiation oncologist tomorrow. She had not heard of them. Imagine!!!
By Christina
Response from Better Way Health· Feb 24, 2024
Christina, thank you so much for your excellent feedback! Zach was happy to help, and it was his honor to serve you! At Better Way Health, we strive to go above and beyond for our customers because we genuinely care for them and their needs. We truly appreciate you!
Customer service is outstanding.
By Kathleen
Response from Better Way Health· Feb 24, 2024
Thank you so much for your kind words, Kathleen! In everything we do at Better Way Health, we aim to provide our customers with quality supplements they can trust, and exceptional customer service because we genuinely care for their needs. We appreciate you, and it's an honor to serve you!
Anytime I have dealt with this company they have been amazing in every way. Thank you...
By Linda
Response from Better Way Health· Feb 24, 2024
Your kind words mean so much to us! Thank you, Linda! In everything we do at Better Way Health, we aim to provide our customers with quality supplements they can trust, and exceptional customer service because we genuinely care for their needs. It's an honor to serve you!
