Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
99 reviews
Better Speech - #1 Online Speech TherapySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better Speech provides affordable, convenient and effective online speech therapy for children and adults. We are helping people communicate at their best.Get matched with a licensed speech therapist and Improve communication skills from the comfort of your home. ___________________________________Get a FREE Speech Therapy Consultation >>___________________________________Our speech therapists are all licensed and certified, with ~10 years of experience. We cover every state in the USA. We offer speech therapy services for children and adults. When you join Better Speech, your therapist will listen to your speech and evaluate your needs. They will create a customized program to achieve your goals in the most effective and enjoyable way!Speech therapy is an assessment of a child’s speech and language competence, performed by a SLP (Speech-Language Pathologist), coupled with treatment of any speech disorder, language disorder, or communication problem that would inhibit the child from speaking as a person would without a speech condition.Speech therapy can help children with speech and language disorders conquer their speech issues through practice and repetition, giving them the confidence to carry on normal conversations in everyday life without the fear of embarrassment.___________________________________Get a FREE Speech Therapy Consultation >>___________________________________
Better Speech - #1 Online Speech Therapy (betterspeech.com) has 99 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 10 reviews with 4 stars · Clear filters
Taylor was amazing! She helped me so much.
By Genevieve T.
Response from Better Speech - #1 Online Speech Therapy· Jun 29, 2025
That’s wonderful to hear! We’ll make sure Taylor hears your kind feedback — and thanks for taking the time to share!
The speech therapist was very helpful and really improved my communication abilities.
By Julie
Response from Better Speech - #1 Online Speech Therapy· Oct 28, 2024
Thank you so much for your kind words! We're thrilled to hear that our speech therapist could support you in enhancing your communication abilities. It’s wonderful to see your progress, and we're here to continue helping in any way we can! Best regards, The Better Speech Team
Our therapist, Mitzi, was so friendly and great to communicate with, both for myself as the parent and for my daughter. She is great with children. I loved the flexibility of doing the therapy over zoom rather than having to go to some other location. The only reason for 4 stars instead of 5 is because I did not like that the system for Better Speech would charge me each month but not let me know and so I never knew exactly when money would be coming out of my account, and also accessing invoices/receipts is way more difficult than I think it ought to be.
By Heather
Response from Better Speech - #1 Online Speech Therapy· Jul 30, 2024
Thank you for your feedback! We’re glad to hear that Mitzi was friendly and effective in communicating with both you and your daughter. We also appreciate your comments on the convenience of Zoom therapy. We apologize for the inconvenience caused by the billing system and the difficulty in accessing invoices. Your feedback is valuable, and we will work on improving these aspects. Best regards, The Better Speech Team
Betterspeech.com provides access to licensed speech therapists and practice materials. The website has some navigational issues that can be a little confusing. The billing process is convoluted as clients have to request a "Superbill" that is initiated by the therapist for clients to submit to insurance. Unfortunately, the therapists cannot answer questions about the billing invoice and only their personal name and address show on it. Insurance rejected my claims as they couldn't contact the company for verification. I resubmitted claims with Betterspeech.com's phone number and hope the claims are approved and that I will receive some covered reimbursement. The therapy itself was satisfactory.
By John M.
Response from Better Speech - #1 Online Speech Therapy· Feb 21, 2024
Hi John. Thank you for sharing your experience with us. We apologize for any confusion you encountered while navigating our website. Rest assured, our customer service team is available to assist you with any issues you may encounter. Regarding the Superbill process, it's designed to be simple. You can request a Superbill directly from your dashboard by clicking the designated button. Once your speech therapist receives the request, they will promptly fill out the necessary information and send it to you. Please note that like many other online therapy services, our therapists are unable to address billing inquiries as their primary focus is on providing effective therapy sessions. We're sorry to hear about the difficulties you experienced with your insurance claim. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your feedback as it helps us improve our services. Best, The Team at Better Speech
I really felt relaxed at the sessions. What I was looking for were practical tips on clarity and i pledge to practice everyday. The therapist had practical knowledge on what he was teaching me. Also when he was making a point and we were past time, he still continued till he finished.
By Prakash B.
Response from Better Speech - #1 Online Speech Therapy· Jun 2, 2023
Hi Prakash. Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you felt relaxed during your sessions and that our practical tips on clarity resonated with you. Our speech therapists strive to provide practical knowledge and valuable insights, tailored to your needs. We look forward to continuing to support you on your journey. Best, The Team at Better Speech
As a contracted SLP working for them I do enjoy using Zoom and the documentation system (most features). However, the library of activities needs to be further developed to meet the needs for all clients. Unfortunately, there are some issues with the office/billing department, marketing/new client referral process, and communication within the company that I believe still need improvement at this time. Otherwise, I really enjoy the diversity of clients I have received over time.
By SLP
Response from Better Speech - #1 Online Speech Therapy· Aug 26, 2022
Hi Sheri, Glad to hear you enjoy working for Better Speech! We're excited to expanded our library of activities next week so your clients have more options to choose from! We appreciate your feedback and will continue improving our internal processes! Warmly, The Team at Better Speech
Excellent Speech & Language Pathologists. Some issues with billing that they continue to work on. Good flexibility in scheduling. Would recommend their services.
By Anonymous by C.
Response from Better Speech - #1 Online Speech Therapy· Aug 25, 2022
Hi, We're so glad to hear you had such a positive experience at Better Speech! Wishing you all the best, The Team at Better Speech
There are issues with scheduling and billing. However zoom works well and documentation succinct but quite well organized for sessions
By Robin
Response from Better Speech - #1 Online Speech Therapy· Aug 26, 2022
Hi Robin, Glad to hear you enjoy conducting speech therapy sessions via Zoom with your Better Speech clients! We are continuing to improve our internal processes. Thanks for the positive review! Thanks, The Team at Better Speech
