Needed a rapid test and got in the same…
Needed a rapid test and got in the same day. Really accommodating and professional!
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Needed a rapid test and got in the same day. Really accommodating and professional!
By Patient
Fast and efficient. Friendly staff.
By Patient
Prompt, kept us informed, friendly
By Patient
Excellent!!!
By Patient
wouldnt submit to lab for 2-5day test. asked nurse 3 times. even though the other nurse that helped my ops manage (appt 15 minutes apart) gave the option. Went to CVS directly after.
By Patient
I love the service! Very satisfied!
By Patient
Excellent!!
By Patient
Fast and friendly
By Patient