Everyone was kind and courteous
Everyone was kind and courteous. I would recommend going.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Everyone was kind and courteous. I would recommend going.
By Patient
Courteous and friendly.
By Squares
BetterMed is always willing to help in time of need. All staff members are very courteous, friendly, and helpful no matter your problem. Recommend them always over other Urgent Care in our area.
By Patient
I had trouble finding it, because I was given not great directions, then waited a long time, but when I finally got in everyone was great and even fulfilled a request I had, so it was a good visit.
By Lyn
We had a fantastic experience here. The staff was so professional, courteous and kind to my 98 year old mom who suffered a bad gash on her leg. This was my first experience with a “doc in the box” and it was so much better than an ER!
By Patient
Great experience. Staff was friendly, professional and extremely helpful in explaining diagnosis.
By Patient
Every staff member I’ve encountered here is nice and very caring!
By Patient
Awesome, caring service.
By Patient