professional and timely
professional and timely
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
professional and timely
By Patient
Amazing all the way around! From the front desk to the nurses and doctors!
By Carolyn R.
I have been to BetterMed probably 3-5 times in the last 2 years. The facilities are clean and modern. It is easy to check in and you are called to the back almost immediately. The doctors and nurses are top notch and I always leave satisfied with the entire process.
By Patient
Because of my practioner and her kindness, knowledge, and patience I was able to avoid my illness becoming something that could have killed me! You're the best!!
By Katie
Fast friendly staff. Felt like they followed good protocols
By Matt
The decided to diagnose something I was not even asking about. I knew I had a sore throat. I went in for another reason.
By P.A.
Mary, the NP, is the BEST! She diagnosed (on spot) my injury, when another MD SAID, “0h it’s probably just a muscle strain. As a retired pharmacist, even I knew a DX X-Ray should have been performed by the MD To rule out certain issue(s). Mary said I needed to see my PC on the follow week, just to confirm her DX. I did, on the following Monday and his pre-MRI, X-Ray confirmed Mary’s clinical thoughts and findings. OrthoVirginia confirmed Mary’s, (the NP’s), preliminary findings.
By Stephen
Facility was clean, no wait time, the PA I saw was friendly, patient and thoroughly explained everything they did. I'm in my 40's and blessed to never have needed stitches until that day. She guided me through the process and I felt very cared for. Billing was very accurate and expedient.
By Joi