Excellent PA and nurses but care was…
Excellent PA and nurses but care was very expensive.
By MarkPatient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Excellent PA and nurses but care was very expensive.
By MarkPatient
I would give zero stars if I could. My husband went in for what was clearly a bad infection stemming from a tooth that was pulled the day before. They sent him home saying nothing was wrong. He ended up in the ICU less than 24 hours later, needing emergency surgery for a sepsis infection. I would not recommend this place to anyone.
By Patient's S.
I am so happy Better Meds is in MY neighborhood. They are always fast and professional, LOVE !
By Dail
Very professional, very friendly!
By Virginia P.
Awesome experience. Pre-registered before I got there and was in and out in under an hour including x-rays!
By Lori W.
We have been pleased every time we have used BetterMed Urgent Care.
By Patient
Why do injuries always happen on the weekend? Never fear - at BetterMed you will be greeted by friendly front desk staff. You will be treated by competent, kind medical staff who explain options and directions clearly. In house x-rays and other services can be handled in one spot.
By Sharon
No complaints. I love the fact that you can check in on the app and walk in. I’ve used Better Med several times and every experience has been exceptional.
By Patient